Like A Native Speaking Customer Service

Categorie: Banen
Bedrijf: UBV Uitzendbureau
Beschrijving: Our client is looking for native speakers for various helpdesk projects - people who fluently speaks (and write) a language other than Dutch. Because all the product trainings will be in English its important that youll speak that language fluently also. For these positions we are looking for enthusiastic candidates who are speaking one of the following languages: French, Norwegian, Swedish, Danish, German and Italian. Other than these languages we are looking for 11 other languages (mostly) in Europe. So when your language is not listed your application is still more than welcome! We offer you excellent primary and secundary working conditions: At least 1550.00 - 1700.00 per month (depanding on the product) 4% target bonus (there are also target for support department) Tarveling Card with unlimited use of public transport (train, bus, tram, metro). 10% discount on group health insurance
Locatie: Amsterdam
Uren: 32 - 40 uur
Datum: 2011-10-22

Lees verder

Customer Service Specialist (native English)
Beschrijving: For our customer in Nijmegen we are looking for a Customer Service Specialist (Native English) All patients receiving an anti-psychotic medication in the UK are required to be registered with one of the three current monitoring services. Activities for the position of Customer Service Specialist include, but are not limited to, data entry of patient and healthcare provider details, monitoring and data entry of patients' blood results, frequent telephone and email contact with pharmacists, doctors nurses and other care workers involved with the care of the patients and the handling of Adverse Events. Responsibilities: Ensuring a friendly and helpful attitude towards customers; Receiving inbound telephone calls from UK healthcare providers and re-direct, if applicable; Answering questions about patient data via telephone; Providing information and support to healthcare providers over the telephone and in writing; Handling new data received via telephone, fax or email according to working procedures; Performing follow-up communication with healthcare providers regarding (serious) adverse events; Ensuring that all telephone calls are logged in the appropriate call logs within the database; Facilitating the switch of patients to and from other monitoring services within the UK. Qualifications: Preferably degree in Medical or Social Science (University or HBO); Native English speaking and writing; Excellent communication skills (internal and external); Relevant working experience; A pro-active attitude; Ability to work both independently and with others; Ability to work well under pressure and while multi-tasking; Accuracy Flexibility Living in Nijmegen or the surroundings Availability of 32 40 hours per week

Customer Service Representative (dutch Native)
Beschrijving: Our client has a rich cultural environment with over 40 nationalities and more than 600 employees. They are here to insure that customers receive personal assistance in their own language at a consistently high level. Mission As a Customer Service Representative you are the most important interface between the customer and the company. You insure that customer concerns and queries are dealt with adequately. Main responsibilities Roadside assistance. Get the customers mobile as quickly as possible. Requirements Higher vocational education. Native Dutch speaker. High knowledge of French. Good knowledge of English. Good written and verbal skills & advanced negotiation skills. Computer literacy. Knowledge of European geography. Some of our working terms and conditions Attractive salary, benefits and shift allowance. Relocation package. Continuous training and coaching. Working hours 35 hours a week in shifts including nights, Saturdays and Sundays. Please send your application letter and curriculum vitae in English to: martin.beck@gdhumancapital.com

German Speaking Customer Service
Beschrijving: Our client is looking for German speaking candidates for various helpdesk projects. Because all the product trainings will be in English its important that youll speak that language fluently also. For these positions we are looking for enthusiastic candidates, with any experience with client contact who are speaking fluently German and good English. Excellent primary and secundary working conditions: At least 1500.00 per month 4% target bonus (there are also target for support department) Tarveling Card with unlimited use of public transport (train, bus, tram, metro). 10% discount on group health insurance

Associate Customer Service Italy
Beschrijving: Voor een zeer internationaal georiÃ«nteerd bedrijf zijn we op zoek naar een Customer Service medewerker. Je spreekt de volgende taal vloeiend en dan bedoelen we Native speakers;Italiaans. Omdat de voertaal binnen het bedrijf Engels is, is de functieomschrijving in het Engels: Position Specific Tasks Ensures that our internal and external customers are taken care of according to the companies policies and procedures Ensures orders are processed according to customer instruction and conditions Provides excellent customer and product service; ensures customers are satisfied Processing of sales orders on a daily basis Monitoring shipments and pro-actively respond on potential issues Handle and resolve customer complaintsHandle and resolve service and transport issues Coordinate and execute return processDevelop and maintain good relationships with internal/external customers (affiliate, physician, pharmacist, wholesaler, hospital, distributor etc andthe ABR departments) Develop and maintain good relationship with (local) service providers Stock monitoring Local Service Providers Represent Customer Service in cross functional project teams Ensure country specific support during business hours including call handling Within self-steering teams responsible for the day-to-day business Provide back-up support within self-steering teams Identify process improvements Provide input for the monthly country KPIs Ensure knowledge of GMP/GDP and job related training is up to date Italian: We are looking for a native speaker.

Customer Service (english - Italian ) Nijmegen
Beschrijving: Company Profile : Customer Service (English - Italian) - Nijmegen Customer Service (English - Italian) - Nijmegen Would you likeÂ to work for a young, fast growing, international and highly successful company? Check this out! We are looking for a Customer Service (English - Italian) - Nijmegen for aÂ company that is the larges Internet retailer in Europe! Responsibilities : Customer Service (English - Italian) - Nijmegen The company is the leading Internet retailer in Europe. They have achieved this with their high service low pricing business model. To support sales in Italy we are looking for an experienced customer service professional that is fluent in bothÂ Italian and English As a Customer ServiceÂ you are primary responsible for answering questions and support requests concerning running service and/or repair orders (via phone or email). You will report the statuses of repair orders per customer and create KPI's. You will be responsible for a clear, friendly, service-minded and pro-active communication towards the customer. Requirements : Customer Service (English - Italian) - Nijmegen * At leastÂ 1-2 years of relavant working experience * Computer knowledge: MS Office (mainly Access, Excel, Word, Outlook) * Native Italian and fluent English is a must * Good and clear communication skills * Pro-active mentality * Serviceminded * Problemsolving * Teamplayer If you don't speak Italian please do not apply on this vacancy Copyright: Independent recruiters