Customer Care (english - German) Venray

Categorie: Banen
Bedrijf: Independent Recruiters
Beschrijving: Company profile Customer Care (English - German) - Venray Would you like to work for a fast growing company who offers a great growth potential? Then this is the position you are looking for! We are looking for a Customer Care (English - German) in Venray for a company that is the larges Internet retailer in Europe! Responsibilities The company is the leading Internet retailer in Europe. They have achieved this with their high service low pricing business model. To support sales in the German market we are looking for an experienced customer care professional that is fluent in both German and English. As a Customer Care you are primary responsible for answering questions and support requests concerning running service and/or repair orders (via phone or email). You will report the statuses of repair orders per customer and create KPI's. You will be responsible for a clear, friendly, service-minded and pro-active communication towards the customer. Requirements * At least 1-2 years of relavant working experience * Computer knowledge: MS Office (mainly Access, Excel, Word, Outlook) * Fluent in German and English * Good and clear communication skills * Pro-active mentality * Serviceminded * Problemsolving * Teamplayer If you are not a native German speaker, please do not apply to this vacancy
Locatie: Amsterdam
Educatie: HBO
Uren: 32 - 40 uur
Datum: 2011-10-22

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Customer Service (english - German) Venray
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Background In Tourism Native German And Fluent In English And Dutch? Reservation Agent
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