Customer Service E-commerce (english - French)
- Categorie: Banen
Bedrijf: Independent Recruiters
Beschrijving: Company Profile: Customer Service e-commerce (English - French) Would you like to work for an American Sportswear and Shoes company? With a powerful portfolio of brands, reaching a broad range of consumer segments they are new in the European market. Are you passionate about Customer Services and do you have a problem solving mindset? We are looking for you! With 14 other customer service representative you support and manage the customers for the company. The salary indication is 2.300,- gross per month. Responsabilities: Customer Service e-commerce (English - French) As a Customer Service e-commerce you remain calm and professional in stressfulsituations. You will provide excellent support and will solve any problems or issues regarding online orders. You will serve in a public relations function as the initial contact point for customers. Your main responsibilities are: * Supporting customers with online orders * Supporting customers with general calls regarding the webshops * Identify performance of the website * Identify the needs and demands of customers * Determine trends * Modeling Values and Practices of the company * Accounting and maintaining the private information of the customers These responsibilities are focused on ecommerce as well as work to solve any current customer problem. Requirements: Customer Service e-commerce (English - French) * Excellent verbal and writing skills * Fluent in French and English, German is preferable * Creative problem solving * Knowledge of relevant computer programs * At least one year of inbound customer service experience * MBO or HBO education * Knowhow of ecommerce If you are not (near) native French, please do not apply ont this vacancy
Locatie: Amsterdam
Educatie: HBO
Uren: 32 - 40 uur
Datum: 2011-10-22
Lees verder
| Customer Service Employee Philips French /english Or Dutch OrganisatieOur client is a specialist in taking care of customer contact by phone. They operate for different well-know companies, as well on national as international level. The company takes care of the customer service of their clients. The atmosphere in this company is informal. Next to that there are a lot of opportunities for personal development.Job DescriptionWe are looking for advisors for Philips who can assist customers in a proffesional way in French and speak English or Dutch as well. As advisor, you give information on different (electronic) machines (used in household) and you assist the customer in purchasing this product. For example, giving product information and informing on how to purchase the product ('how to order' procedure). Cross and upselling are of great importance in this job. That is why we are looking for somebody who is very commercial. It is a challenge to you to assist with buying the right product. Next to this you inform the client about the right paying method and you accomplish this payment. Informing customers pro-actively about discounts and new products is important and this is easy for you! It's important that you speak English as wellas Italian and that you already live in or near Eindhoven.Job RequirementsExcellent communication skills, written and spoken - Service oriented and commercially minded - Able to work with targets and overcome objections - Demonstrated sales experience - Good computer skills - Affinity with electronic equipment - Enthusiastic and flexible - Team player - Highly reliable and accurate - Excellent knowledge in French.Salary and BenefitsSalary 1575,01 per month (21 years and older) based on 40 hours work per week - Minimal contract 40-hour |
| Customer Service Employee Philips French /english Or Dutch OrganisatieOur client is a specialist in taking care of customer contact by phone. They operate for different well-know companies, as well on national as international level. The company takes care of the customer service of their clients. The atmosphere in this company is informal. Next to that there are a lot of opportunities for personal development.Job DescriptionWe are looking for advisors for Philips who can assist customers in a proffesional way in French and speak English or Dutch as well. As advisor, you give information on different (electronic) machines (used in household) and you assist the customer in purchasing this product. For example, giving product information and informing on how to purchase the product ('how to order' procedure). Cross and upselling are of great importance in this job. That is why we are looking for somebody who is very commercial. It is a challenge to you to assist with buying the right product. Next to this you inform the client about the right paying method and you accomplish this payment. Informing customers pro-actively about discounts and new products is important and this is easy for you! It's important that you speak English as wellas Italian and that you already live in or near Eindhoven.Job RequirementsExcellent communication skills, written and spoken - Service oriented and commercially minded - Able to work with targets and overcome objections - Demonstrated sales experience - Good computer skills - Affinity with electronic equipment - Enthusiastic and flexible - Team player - Highly reliable and accurate - Excellent knowledge in French.Salary and BenefitsSalary 1575,01 per month (21 years and older) based on 40 hours work per week - Minimal contract 40-hour |
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| French Customer Service And Order Management Employee In Waalwijk OrganisatieInternational organisation with an informal and down-to-earth atmosphere. The organisation is active in industrial printing and is part of an American market leader.Job DescriptionWe are looking for a communicative person with excellent French skills, for our client in Waalwijk. You will be responsible for answering incoming client phonecalls, giving information, taking in orders and taking care of order administration (in Navision). You will maintain client contact during the delivery process and if necessary you will call your clients concerning invoicing issues. In case of complaints, you will take care of registration of the problem, and you will check returns and issue a new order once the problem is solved. You will work closely together with your colleagues who take care of financial issues, and you will check stock levels in case of larger orders.The position is fulltime (40 hours) and permanent. Are you capable of giving excellent customer service, and do you speak French fluently? Then please send your cv to eindhoven@uniquemultilingual.com or for more information phone Paula van den Berg at 0031(0)40 2395200.Job RequirementsWe are looking for an outgoing and communicative person, with excellent French and English skills. Dutch is a plus, but not required. An education in commerce or business administration, and good computer skills. The organisation uses Navision. Salary and BenefitsA fulltime position in an international environment. You will get computer and product training at the start of your employment and you will be introduced to the companies' current clients in France, to some of them in person. The salary is negotiable, and depends on your background and experience. |
| French Customer Service And Order Management Employee In Waalwijk OrganisatieInternational organisation with an informal and down-to-earth atmosphere. The organisation is active in industrial printing and is part of an American market leader.Job DescriptionWe are looking for a communicative person with excellent French skills, for our client in Waalwijk. You will be responsible for answering incoming client phonecalls, giving information, taking in orders and taking care of order administration (in Navision). You will maintain client contact during the delivery process and if necessary you will call your clients concerning invoicing issues. In case of complaints, you will take care of registration of the problem, and you will check returns and issue a new order once the problem is solved. You will work closely together with your colleagues who take care of financial issues, and you will check stock levels in case of larger orders.The position is fulltime (40 hours) and permanent. Are you capable of giving excellent customer service, and do you speak French fluently? Then please send your cv to eindhoven@uniquemultilingual.com or for more information phone Paula van den Berg at 0031(0)40 2395200.Job RequirementsWe are looking for an outgoing and communicative person, with excellent French and English skills. Dutch is a plus, but not required. An education in commerce or business administration, and good computer skills. The organisation uses Navision. Salary and BenefitsA fulltime position in an international environment. You will get computer and product training at the start of your employment and you will be introduced to the companies' current clients in France, to some of them in person. The salary is negotiable, and depends on your background and experience. |
| Customer Service (english - Italian ) Nijmegen Beschrijving: Company Profile : Customer Service (English - Italian) - Nijmegen Customer Service (English - Italian) - Nijmegen Would you like to work for a young, fast growing, international and highly successful company? Check this out! We are looking for a Customer Service (English - Italian) - Nijmegen for a company that is the larges Internet retailer in Europe! Responsibilities : Customer Service (English - Italian) - Nijmegen The company is the leading Internet retailer in Europe. They have achieved this with their high service low pricing business model. To support sales in Italy we are looking for an experienced customer service professional that is fluent in both Italian and English As a Customer Service you are primary responsible for answering questions and support requests concerning running service and/or repair orders (via phone or email). You will report the statuses of repair orders per customer and create KPI's. You will be responsible for a clear, friendly, service-minded and pro-active communication towards the customer. Requirements : Customer Service (English - Italian) - Nijmegen * At least 1-2 years of relavant working experience * Computer knowledge: MS Office (mainly Access, Excel, Word, Outlook) * Native Italian and fluent English is a must * Good and clear communication skills * Pro-active mentality * Serviceminded * Problemsolving * Teamplayer If you don't speak Italian please do not apply on this vacancy Copyright: Independent recruiters |