Customer ServiceandOrder Management Representative – German Speaking
- Categorie: Andere VerkoopandInkoop
Bedrijf: Merck Millipore
Beschrijving: You are the key to our success An eye for detail and passion for the job make you the best at your work. You feel responsible for the execution of the entire customer process, from the moment an order is placed to taking care of after sales service. You guarantee the quality of our supply chain and are in contact with key accounts, sales colleagues and manufacturing sites. You’re always looking for a way to optimize Merck Millipore’s service and like to share these ideas with your team.
Locatie: Amsterdam
Educatie: We value your talents Merck Millipore offers an attractive international working environment, valuing your talents and training you to develop new skills. We believe in building a strong relationship with our employees and offer career development through a variety of other training courses tailored to your individual and job needs. You will receive a competitive salary with bonus program. Who are we looking for As an ideal candidate you have an (educational) background in business, preferably Customer Service. Experience with Oracle or SAP is considered an advantage. You have a positive outlook on dealing with customers and know how to organize your work. You enjoy working in an international team, which requires fluency in German and a good command of English, both conversational and written. Please apply online for this position. This job is posted on www.millipore.com/careers.
Uren: Vast contract, onbepaalde tijd
Datum: 14-10-2011
Lees verder
| German Speaking Customer Service Beschrijving: Our client is looking for German speaking candidates for various helpdesk projects. Because all the product trainings will be in English its important that youll speak that language fluently also. For these positions we are looking for enthusiastic candidates, with any experience with client contact who are speaking fluently German and good English. Excellent primary and secundary working conditions: At least 1500.00 per month 4% target bonus (there are also target for support department) Tarveling Card with unlimited use of public transport (train, bus, tram, metro). 10% discount on group health insurance |
| German Speaking Customer Service Beschrijving: Our client is looking for German speaking candidates for various helpdesk projects. Because all the product trainings will be in English its important that youll speak that language fluently also. For these positions we are looking for enthusiastic candidates, with any experience with client contact who are speaking fluently German and good English. Excellent primary and secundary working conditions: At least 1500.00 per month 4% target bonus (there are also target for support department) Tarveling Card with unlimited use of public transport (train, bus, tram, metro). 10% discount on group health insurance |
| Customer Service Representative (dutch Native) Beschrijving: Our client has a rich cultural environment with over 40 nationalities and more than 600 employees. They are here to insure that customers receive personal assistance in their own language at a consistently high level. Mission As a Customer Service Representative you are the most important interface between the customer and the company. You insure that customer concerns and queries are dealt with adequately. Main responsibilities Roadside assistance. Get the customers mobile as quickly as possible. Requirements Higher vocational education. Native Dutch speaker. High knowledge of French. Good knowledge of English. Good written and verbal skills & advanced negotiation skills. Computer literacy. Knowledge of European geography. Some of our working terms and conditions Attractive salary, benefits and shift allowance. Relocation package. Continuous training and coaching. Working hours 35 hours a week in shifts including nights, Saturdays and Sundays. Please send your application letter and curriculum vitae in English to: martin.beck@gdhumancapital.com |
| Customer Claims Associate French Speaking Beschrijving: Customer Claims Associate, French speaking Newell Rubbermaid is a global marketer of consumer and commercial products that touch the lives of people where they live, work and play. We are committed to building consumer and commercial Brands That MatterTM while leveraging the benefits of being one company: shared expertise, operating efficiencies, and a culture of innovation. Our globally recognized brands include Sharpie, Paper Mate, DYMO, EXPO, Waterman, Parker, Rolodex, IRWIN, LENOX, Rubbermaid, Graco, Calphalon, Goody, and Teutonia . For our dynamic European Financial Shared Service Centre we are currently looking for three Customer Claims Associate, French speaking based in Goirle, near Tilburg, Netherlands The Customer Claims Associate is responsible for the day to day solving of customer claims, relating to: pricing, quality issues, shortages/overages against delivery note, transportation issues, handling errors, system issues. Responsibilities: Resolution of customer claims, debit notes and disputes according to specified dispute registration and claims management procedures. Timely investigation of claims (with all relevant departments), debit notes or disputes and the gathering of all the information needed to approve/reject claims, debit notes and disputes based on investigation. Effective communication and collaboration between the functions of accounts receivable credit control, cash application, customer service, finance and the claims team. Digital filing of all completed claims forms, documentation and proof of deliveries. Timely issuing of credit notes according to the correct authorization schedule and accompanied by all required data. Collaborative communication between SSC AR, Sales, Finance, D&T, Quality, Warehouse, Customer Service. Effective root cause analysis. Qualifications English & French languages Excellent customer service skills Effective communicator, both written and verbal Quick thinker, able to negotiate and compromise Flexible and able to multi task Able to problem solve effectively Effective team player (able to backup colleagues and strive to achieve targets as a team Are you interested? If so, please apply by uploading your CV, via our online application tool by clicking on the application link on this site. Newell Rubbermaid and its Business Units are Equal Opportunity Employers and comply with applicable employment laws. M/F/D/V are encouraged to apply |
| Temporary Customer Service Representative Who Can Start Immediately OrganisatieInternational company in the area of Rotterdam. The positon is for 3-6 months. The salary indication for this role is up to 2700,-. The company is dynamic, international and professionalJob DescriptionThe Customer Service Representative (CSR) has responsibility for the Order Fulfillment Processes at the Customer Interface. The CSR provides effective service to meet customer satisfaction utilizing company procedures, under the guiding principles of quality management and effective teamwork, in close coordination and cooperation with other Eastman Functional and Business groups.A Customer Service Representative is expected to be well-presented, mature in nature, trustworthy and reliable, with a manner which is customer-orientated, being self-motivating and innovative in attitude.After initial business and process training, the Customer Service Representative is expected to be responsible for providing effective and responsible customer service, based on teamwork, quality management principles, and current company operational procedures. The duties are detailed in the ORBA job description document, a brief outline is given below:- Customer sales inquiries.- Pricing processes.- Sales support.- Order and invoice handling, including adjustments to customers accounts.- Complaint handling, for service complaints.- Information provider and/or recipient.- Relief function for other CSR.- Filing.Job RequirementsAvailable immediately- Experience in a similar position for at least 3 years- Fluent in English(oral and written)- Good computer skills, preferably SAP knowledge- Good team player- Good communication skills- Good interpersonal skills- AccuratePlease note that we will only contact you and register you in case you match the following requirements:You live in the NetherlandsYou have a valid work permitYou have your BS numberYou live no further than 60 km from RotterdamYou have experience in a similar role for at least 3 years.In case you do not match one of the above, please do not react on this position as all the above are a must to be considered for this role. Salary and BenefitsFor more information please contact us at 06-48281954 or send your cv to Rotterdam@uniquemultilingual.com |
| Temporary Customer Service Representative Who Can Start Immediately OrganisatieInternational company in the area of Rotterdam. The positon is for 3-6 months. The salary indication for this role is up to 2700,-. The company is dynamic, international and professionalJob DescriptionThe Customer Service Representative (CSR) has responsibility for the Order Fulfillment Processes at the Customer Interface. The CSR provides effective service to meet customer satisfaction utilizing company procedures, under the guiding principles of quality management and effective teamwork, in close coordination and cooperation with other Eastman Functional and Business groups.A Customer Service Representative is expected to be well-presented, mature in nature, trustworthy and reliable, with a manner which is customer-orientated, being self-motivating and innovative in attitude.After initial business and process training, the Customer Service Representative is expected to be responsible for providing effective and responsible customer service, based on teamwork, quality management principles, and current company operational procedures. The duties are detailed in the ORBA job description document, a brief outline is given below:- Customer sales inquiries.- Pricing processes.- Sales support.- Order and invoice handling, including adjustments to customers accounts.- Complaint handling, for service complaints.- Information provider and/or recipient.- Relief function for other CSR.- Filing.Job RequirementsAvailable immediately- Experience in a similar position for at least 3 years- Fluent in English(oral and written)- Good computer skills, preferably SAP knowledge- Good team player- Good communication skills- Good interpersonal skills- AccuratePlease note that we will only contact you and register you in case you match the following requirements:You live in the NetherlandsYou have a valid work permitYou have your BS numberYou live no further than 60 km from RotterdamYou have experience in a similar role for at least 3 years.In case you do not match one of the above, please do not react on this position as all the above are a must to be considered for this role. Salary and BenefitsFor more information please contact us at 06-48281954 or send your cv to Rotterdam@uniquemultilingual.com |