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Sales Coordinator / Customer Service

  • Categorie: VerkoopandCommercieel Management
    Bedrijf: Delta Electronics Europe
    Beschrijving: Sales Coordinator / Customer Service Delta Electronics Europe, Hoofddorp Vivitek is a leading innovation DLP Projector Company and an affiliate company of the Delta Group , the world's largest provider of switching power supplies and a major source for power management solutions, components, visual displays, industrial automation, networking products, and renewable energy solutions. Established in 1971, Delta Group has sales offices worldwide and manufacturing plants in Taiwan, Thailand, China, Mexico and Europe. As a global leader in DLP projector manufacturing, Vivitek is committed to environment protection and has implemented green, lead-free production and recycling and waste management programs for many years. Vivitek's mission continues to be: To provide innovative energy-saving products for a better quality of life. For our Hoofddorp office we are looking for a SALES COORDINATOR / CUSTOMER SERVICE Our international Customer Service Support team is looking for an enthusiastic colleague whose main responsibilities are: Sales Order Processing: accurately, timely and completely process sales orders, including create and maintain customer master, validate sales order, trace A/R, logistics arrangement and other steps of the procedure of the company; Inventory Management: coordinating the rolling forecast, shipping schedule, safety inventory, physical inventory, and shipping information from distributors, sales, factory, and hubs. For these activities communication in the Chinese language is required; Customer Service: taking care all phone calls, complaints, issues from distributors, dealers and customers and follow up on a timely basis; Sales Support: supporting outside sales and all dealers, distributors, and customers with all their inquiries and requests; Support marketing activities, including road shows, dealer events and trade fairs. Qualifications: 2-3 years working with SAP R/3 in processing SO, PO, and inventory; 3-5 years working experience in sales dept. of import-export organization. Advanced knowledge on MS Excel Good command of Mandarin Chinese and English Good administration / organizing / customer service skills Pro-active and independent Friendly attitude and behavior towards customers Salary: A good salary package depending on qualification and experience and good secondary conditions are being offered. Are you interested in this position? Then we gladly receive your CV + motivation! Please send these to [klik hier om je CV te versturen] or contact us through Online Sollicitatieformulier . For questions and more information about this position please contact Mevr. Eveline Oranje (HR Manager) at number 020-6550902. Website: Meer informatie >>> Trefwoorden: Sales Coordinator - Customer Service, Vacature - Werk - Administratief , Offerte - Orderprocessing, Planning - Sales Support - , HBO, Logistiek , International Electronics company, Projectors, Noord-Holland, Amsterdam , Chinese - Chinese taal, Commercieel - Sales - Verkoop, Logistiek - Management, Marketing Support, projectoren, Haarlem, Zuid-Holland, Hoofddorp Acquisitie n.a.v. deze advertentie wordt niet op prijs gesteld. Meer informatie >>
    Locatie: Hoofddorp
    Uren: Vast contract, onbepaalde tijd
    Datum: 23-09-2011

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Sales Coordinator / Customer Service
Beschrijving: Sales Coordinator / Customer Service Delta Electronics Europe, Hoofddorp Vivitek is a leading innovation DLP Projector Company and an affiliate company of the Delta Group , the world's largest provider of switching power supplies and a major source for power management solutions, components, visual displays, industrial automation, networking products, and renewable energy solutions. Established in 1971, Delta Group has sales offices worldwide and manufacturing plants in Taiwan, Thailand, China, Mexico and Europe. As a global leader in DLP projector manufacturing, Vivitek is committed to environment protection and has implemented green, lead-free production and recycling and waste management programs for many years. Vivitek's mission continues to be: To provide innovative energy-saving products for a better quality of life. For our Hoofddorp office we are looking for a SALES COORDINATOR / CUSTOMER SERVICE Our international Customer Service Support team is looking for an enthusiastic colleague whose main responsibilities are: Sales Order Processing: accurately, timely and completely process sales orders, including create and maintain customer master, validate sales order, trace A/R, logistics arrangement and other steps of the procedure of the company; Inventory Management: coordinating the rolling forecast, shipping schedule, safety inventory, physical inventory, and shipping information from distributors, sales, factory, and hubs. For these activities communication in the Chinese language is required; Customer Service: taking care all phone calls, complaints, issues from distributors, dealers and customers and follow up on a timely basis; Sales Support: supporting outside sales and all dealers, distributors, and customers with all their inquiries and requests; Support marketing activities, including road shows, dealer events and trade fairs. Qualifications: 2-3 years working with SAP R/3 in processing SO, PO, and inventory; 3-5 years working experience in sales dept. of import-export organization. Advanced knowledge on MS Excel Good command of Mandarin Chinese and English Good administration / organizing / customer service skills Pro-active and independent Friendly attitude and behavior towards customers Salary: A good salary package depending on qualification and experience and good secondary conditions are being offered. Are you interested in this position? Then we gladly receive your CV + motivation! Please send these to [klik hier om je CV te versturen] or contact us through Online Sollicitatieformulier . For questions and more information about this position please contact Mevr. Eveline Oranje (HR Manager) at number 020-6550902. Website: Meer informatie >>> Trefwoorden: Sales Coordinator - Customer Service, Vacature - Werk - Administratief , Offerte - Orderprocessing, Planning - Sales Support - , HBO, Logistiek , International Electronics company, Projectors, Noord-Holland, Amsterdam , Chinese - Chinese taal, Commercieel - Sales - Verkoop, Logistiek - Management, Marketing Support, projectoren, Haarlem, Zuid-Holland, Hoofddorp Acquisitie n.a.v. deze advertentie wordt niet op prijs gesteld. Meer informatie >>
 
Customer Service Coordinator
Beschrijving: Customer Service Coordinator Newell Rubbermaid is a global marketer of consumer and commercial products that touch the lives of people where they live, work and play. We are committed to building consumer and commercial Brands That MatterTM while leveraging the benefits of being one company: shared expertise, operating efficiencies, and a culture of innovation. Our globally recognized brands include Sharpie, Paper Mate, DYMO, EXPO, Waterman, Parker, Rolodex, IRWIN, LENOX, Rubbermaid, Graco, Calphalon, Goody, and Teutonia. For our dynamic European Shared Service Centre we are currently looking for CUSTOMER SERVICE COORDINATOR based in Goirle / Netherlands (temporary role until May 2012) Responsabilities: Records, processes or amends orders received by phone Order Confirmation for phone orders generated. Provides pricing, availability and schedule information within established guidelines. Suggests additional and/or alternative products or services to meet customer needs. Research, obtain and record (SLX) resolution of a variety of customer complaints and issues. Serves as a communication link between customers and sales staff to assure responsiveness. Tracks order activity and alerts appropriate staff of any potential delivery problems. Expedites the delivery of expected orders. Liaises with the warehouse and transport functions to ensure smooth operations and communication links are open and responsive Administration of uplift/returns procedures from initial receipt of query through to resolution of problem Carry out order, dispatch, and delivery analysis to provide reports for Customer Services (inc Customer) information. Recognises and acts upon sales opportunities, to deal with internally or forward to the relevant Sales manager. To comply with appropriate departmental and company procedures. Qualifications Commercial skills Excellent verbal and communication skills Strong written communication skills Conflict management skills Analytical skills High tolerance for changing priorities with keen sense of urgency Problem solving attitude Team work spirit Initiative, follow up, judgment Organizational agility / getting things done through others, MS Office (Word, Excel, PowerPoint) ERP preferably Movex &/or SAP, Country/region cover language Dutch required, English and French desirable Are you interested? If so, please apply by uploading your resume via our online application tool by clicking on the application link on this site. Newell Rubbermaid and its Business Units are Equal Opportunity Employers and comply with applicable employment laws. M/F/D/V are encouraged to apply
 
Sales Office Coordinator
Beschrijving: Clean Seat Holland manufactures and markets disposable hygiene products like paper toilet seat covers, disposable wash gloves and self-adhesive litterbags. Started in 1989 Clean Seat Holland has become leader in Europe in this specific market. We export our products all over the world with a strong presence in all EU countries, the Middle East and South Africa. We continue to extend our presence in various European countries and we aim to develop new markets. Our products are marketed under the Toly® and Clean Seat® labels and we furthermore manufacture numerous private labels. Our consumer products can be found in drugstores, pharmacies, service stations, department stores, mail order catalogues, camping shops and supermarkets. Our institutional products are mainly sold to janitorial cleaning business and airlines. To expand our team we are looking for a Purpose of the Job Priority A Providing the Manager with the necessary support in attaining the monthly as well as annual sales targets. Independently propose and implement strategies to win new customers leading to increased sales. Assuring a focused and productive communication with the new and existing clients, external distributors, suppliers and transport companies. Resolving all complex inquiries from the clients and ensuring customer satisfaction. Occasional customer visit. Priority B Assuming responsibility for different kinds of administrative functions essential for everyday operation of the system and fulfillment of the company offers including: Purchase orders, Sales orders, Invoicing, Production planning. The candidate We are looking for a candidate with a Bachelor’s degree and several years experience in internal or external sales. Offering an outstanding customer service is your number one priority. You have good administrative skills (order processing, invoicing, stock control), strong organizational ability and the ability to make decisions. Excellent oral and written communication skills in English and Dutch are mandatory. Good skills in German and France are desirable. As a person you're a team player, but able to work independent. You are pro-active and result driven. Interested? We are looking forward to receive your application with curriculum vitae in English by using the 'Solliciteer nu' button below. For further information visit our website or contact: Christian Baret (General Manager) at +49 (0)162 4037117. Agency calls are not appreciated. Keywords: Internal Accountmanager, Sales Support, Business Development, Accountmanagement, B2B, Sales Executive, Sales coordinator, Sales Support Officer, Sales strategies, Customer relationship, Customer Retention, Customer Satisfaction, Administrative, Administration, Sales orders, Invoice, Planning, Communication, Sales Consultant, Sales Advisor, Internal Sales, External Sales, Customer Service, Customer Service Representation, Organizational, Organize, English, Nederlands, Dutch, Duits, Frans, German, French, Sales targets, HBO, Bachelor, Commercial, Professional, Job, Vacancy, Work, Zuid Holland, Rotterdam, Den Haag, Delft, Leiden, Zoetermeer, Delfgauw, Gouda, Gorinchem, Dordrecht, Utrecht, Alphen aan den Rijn, Schiedam, Maassluis, Vlaardingen. Purpose of the Job Priority A Providing the Manager with the necessary support in attaining the monthly as well as annual sales targets. Independently propose and implement strategies to win new customers leading to increased sales. Assuring a focused and productive communication with the new and existing clients, external distributors, suppliers and transport companies. Resolving all complex inquiries from the clients and ensuring customer satisfaction. Occasional customer visit. Priority B Assuming responsibility for different kinds of administrative functions essential for everyday operation of the system and fulfillment of the company offers including: Purchase orders, Sales orders, Invoicing, Production planning. The candidate We are looking for a candidate with a Bachelor’s degree and several years experience in internal or external sales. Offering an outstanding customer service is your number one priority. You have good administrative skills (order processing, invoicing, stock control), strong organizational ability and the ability to make decisions. Excellent oral and written communication skills in English and Dutch are mandatory. Good skills in German and France are desirable. As a person you're a team player, but able to work independent. You are pro-active and result driven. Interested? We are looking forward to receive your application with curriculum vitae in English by using the 'Solliciteer nu' button below. For further information visit our website or contact: Christian Baret (General Manager) at +49 (0)162 4037117. Agency calls are not appreciated. Keywords: Internal Accountmanager, Sales Support, Business Development, Accountmanagement, B2B, Sales Executive, Sales coordinator, Sales Support Officer, Sales strategies, Customer relationship, Customer Retention, Customer Satisfaction, Administrative, Administration, Sales orders, Invoice, Planning, Communication, Sales Consultant, Sales Advisor, Internal Sales, External Sales, Customer Service, Customer Service Representation, Organizational, Organize, English, Nederlands, Dutch, Duits, Frans, German, French, Sales targets, HBO, Bachelor, Commercial, Professional, Job, Vacancy, Work, Zuid Holland, Rotterdam, Den Haag, Delft, Leiden, Zoetermeer, Delfgauw, Gouda, Gorinchem, Dordrecht, Utrecht, Alphen aan den Rijn, Schiedam, Maassluis, Vlaardingen.
 
Sales Office Coordinator
Beschrijving: Clean Seat Holland manufactures and markets disposable hygiene products like paper toilet seat covers, disposable wash gloves and self-adhesive litterbags. Started in 1989 Clean Seat Holland has become leader in Europe in this specific market. We export our products all over the world with a strong presence in all EU countries, the Middle East and South Africa. We continue to extend our presence in various European countries and we aim to develop new markets. Our products are marketed under the Toly® and Clean Seat® labels and we furthermore manufacture numerous private labels. Our consumer products can be found in drugstores, pharmacies, service stations, department stores, mail order catalogues, camping shops and supermarkets. Our institutional products are mainly sold to janitorial cleaning business and airlines. To expand our team we are looking for a Purpose of the Job Priority A Providing the Manager with the necessary support in attaining the monthly as well as annual sales targets. Independently propose and implement strategies to win new customers leading to increased sales. Assuring a focused and productive communication with the new and existing clients, external distributors, suppliers and transport companies. Resolving all complex inquiries from the clients and ensuring customer satisfaction. Occasional customer visit. Priority B Assuming responsibility for different kinds of administrative functions essential for everyday operation of the system and fulfillment of the company offers including: Purchase orders, Sales orders, Invoicing, Production planning. The candidate We are looking for a candidate with a Bachelor’s degree and several years experience in internal or external sales. Offering an outstanding customer service is your number one priority. You have good administrative skills (order processing, invoicing, stock control), strong organizational ability and the ability to make decisions. Excellent oral and written communication skills in English and Dutch are mandatory. Good skills in German and France are desirable. As a person you're a team player, but able to work independent. You are pro-active and result driven. Interested? We are looking forward to receive your application with curriculum vitae in English by using the 'Solliciteer nu' button below. For further information visit our website or contact: Christian Baret (General Manager) at +49 (0)162 4037117. Agency calls are not appreciated. Keywords: Internal Accountmanager, Sales Support, Business Development, Accountmanagement, B2B, Sales Executive, Sales coordinator, Sales Support Officer, Sales strategies, Customer relationship, Customer Retention, Customer Satisfaction, Administrative, Administration, Sales orders, Invoice, Planning, Communication, Sales Consultant, Sales Advisor, Internal Sales, External Sales, Customer Service, Customer Service Representation, Organizational, Organize, English, Nederlands, Dutch, Duits, Frans, German, French, Sales targets, HBO, Bachelor, Commercial, Professional, Job, Vacancy, Work, Zuid Holland, Rotterdam, Den Haag, Delft, Leiden, Zoetermeer, Delfgauw, Gouda, Gorinchem, Dordrecht, Utrecht, Alphen aan den Rijn, Schiedam, Maassluis, Vlaardingen. Purpose of the Job Priority A Providing the Manager with the necessary support in attaining the monthly as well as annual sales targets. Independently propose and implement strategies to win new customers leading to increased sales. Assuring a focused and productive communication with the new and existing clients, external distributors, suppliers and transport companies. Resolving all complex inquiries from the clients and ensuring customer satisfaction. Occasional customer visit. Priority B Assuming responsibility for different kinds of administrative functions essential for everyday operation of the system and fulfillment of the company offers including: Purchase orders, Sales orders, Invoicing, Production planning. The candidate We are looking for a candidate with a Bachelor’s degree and several years experience in internal or external sales. Offering an outstanding customer service is your number one priority. You have good administrative skills (order processing, invoicing, stock control), strong organizational ability and the ability to make decisions. Excellent oral and written communication skills in English and Dutch are mandatory. Good skills in German and France are desirable. As a person you're a team player, but able to work independent. You are pro-active and result driven. Interested? We are looking forward to receive your application with curriculum vitae in English by using the 'Solliciteer nu' button below. For further information visit our website or contact: Christian Baret (General Manager) at +49 (0)162 4037117. Agency calls are not appreciated. Keywords: Internal Accountmanager, Sales Support, Business Development, Accountmanagement, B2B, Sales Executive, Sales coordinator, Sales Support Officer, Sales strategies, Customer relationship, Customer Retention, Customer Satisfaction, Administrative, Administration, Sales orders, Invoice, Planning, Communication, Sales Consultant, Sales Advisor, Internal Sales, External Sales, Customer Service, Customer Service Representation, Organizational, Organize, English, Nederlands, Dutch, Duits, Frans, German, French, Sales targets, HBO, Bachelor, Commercial, Professional, Job, Vacancy, Work, Zuid Holland, Rotterdam, Den Haag, Delft, Leiden, Zoetermeer, Delfgauw, Gouda, Gorinchem, Dordrecht, Utrecht, Alphen aan den Rijn, Schiedam, Maassluis, Vlaardingen.
 
Customer Service (tijdelijk)
Beschrijving: *Functie: Customer Service/Sales support *Werkz: - verantwoordelijk voor after sales markt - offertes opstellen - klant contact en extra verkoop - order administratie en orderstatus - facturatie van het kantoor in Nederland - in en uitgaande post - bestellen kantoor benodigdheden Bijz: Moeilijk te bereiken met OV, 15 min lopen *Werktijden: 08.00 t/m 17.00, *Start: November / December *Duur: 4 maanden (ivm Zwangerschap) *SI: Start salaris 2000,- bruto
 
Customer Service Manager
Beschrijving: Mensen en processen managen Als Customer Service Manager geef je leiding aan een divers team in Standdaarbuiten, namelijk; het bedrijfsbureau (planner, werkvoorbereider en magazijn). Daarnaast ben je verantwoordelijk voor het supply chain management. Je bent leading in het stroomlijnen van de orders, kostprijsbeheersing en je levert inhoudelijke input aan de Sales (organisatie). Je hebt contact met de voornaamste klanten bij complexe vraagstukken. Je bent (eind) verantwoordelijk voor de kostprijsberekening ter voorbereiding op offertes. Je monitort de obsolete stock, overdues en forecast. Je zorgt voor een up-to-date klanteninformatie systeem m.b.t. productafname, afzetgegevens, omzet- en bedrijfsontwikkeling etc. Natuurlijk heb je nauwe contacten met diverse collegas (Sales Director, Accountmanagers etc.). Je rapporteert direct aan de Operations Manager. Jouw voornaamste verantwoordelijkheden op een rijtje; - Het adviseren in complexe vraagstukken bij (Key) Accounts; - analyseren van klanteninformatie en input leveren aan Sales afdeling; - up-to-date houden van assortiment; - kostprijsbeheersing (obv grondstof prijzen en processen); - managen van een team (van ca. 4 personen).