Technical Account Manager (m/f)

Categorie: HelpdeskandTechnische Ondersteuning
Bedrijf: Think project
Beschrijving: Technical Account Manager (m/f) Het online projectsamenwerkingsâ€“ en documentcontrolesysteem think project! bestemd voor de bouw en bouwgerelateerde organisaties en bedrijven zoals ingenieursbureaus, gemeentes, toeleveranciers en producenten,wordt gebruikt in 40 landen door meer dan 90.000 gebruikers. Na een succesvolle introductie op de Nederlandse en Belgische markt is begin 2011 de Benelux vestiging te Utrecht geopend. Vanuit dit kantoor worden alle Benelux projecten en klanten ondersteund en verder ontwikkeld. Als Technicial Account Manager bent u de spil in het web. U richt think project! in bij de klant om het project team, de project manager en de manager projectbeheersing van de klant te voorzien van de juiste informatie voor tenderâ€“, scopeâ€“, riscoâ€“, planningâ€“ en document management. Bij het inrichten van deze processen zijn communicatie en samenwerking tussen alle partijen van groot belang. Door het goed onderhouden van contacten met het project team, draagt u samen met de account manager bij aan de verdere ontwikkeling van onze klanten en het uitbreiden van het aantal actieve projecten. Voor uitbreiding van ons team zijn wij op zoek naar een enthousiaste collega. Projecten die wij ondersteunen met onze software zijn: A-lanes A15: Combinatie van Ballast Nedam, Strukton en Strabag Stadsbrug Nijmegen: Combinatie Bam Civiel en Max Bogl Sluiskil Tunnel: Combinatie Bam Civiel en Croon/TBI Nato hoofdkantoor: PMT HQ NATO Treinstation Europapark Groningen: opdrachtgever ProRail, Movares Energie centrale MPP3 Maasvlakte , Eâ€“on Uw taken en verantwoordelijkheden: In nauwe samenwerking met de klant zorgt u voor een goede vertaling van de klantwens naar een concrete productoplossing. U draagt zorg voor een goede advisering en (technische) training aan de klant, zodat die adequaat en zelfstandig met de geboden productoplossing kan gaan werken. Hierbij bent u verantwoordelijk voor de bijbehorende documentatie en voorbereidingen van de trainingen en workshops. U weet snel en vakkundig om te gaan met vragen van het (bouwâ€“)projectteam en bent in staat om zelfstandig oplossingen te bieden om problemen op te lossen. Daarnaast bent u verantwoordelijk voor het verder uitbouwen van klantrelaties en bent u in staat om het productportfolio bij individuele klanten verder uit te breiden. U ondersteunt het internationale verkoopteam waar mogelijk met uw (technische) kennis en ervaring en genereert leads waar mogelijk. U onderhoudt nauw contact met het hoofdkantoor in MÃ¼nchen en zorgt voor een goede overdracht van technische kennis en informatie. Profiel: U heeft een HTS werkâ€“ en denkniveau en aantoonbare ervaring in de bouwâ€“ en/of ingenieursbranche. Hoeveel jaar ervaring? U bezit goede communicatieve vaardigheden en heeft een klantâ€“ en servicegerichte werkhouding. U bent een echte zelfstarter die gestructureerd en transparant werkt. Middels uw uitstekende analytische vaardigheden weet u een klantvraag te vertalen naar concrete, innovatieve oplossingen welke u zelfstandig kan implementeren. Reizen is voor u geen enkel probleem, eerder een prÃ©, en u kunt zelfstandig op locatie bij de klant uit de voeten. Uiteraard heeft u affiniteit met IT en software en vindt u het een uitdaging om uw kennis hierin uit te breiden. U beschikt over goede taalvaardigheden en beheerst de Nederlands en Engelse taal zowel in woord als geschrift. Frans of Duits is een prÃ©. Ons aanbod: Een uitdagende, attractieve en zelfstandige functie met een prettig werkklimaat in een groeiende onderneming. Een uitstekend salarispakket, aangevuld met goede secundaire arbeidsvoorwaarden en ruime ontwikkelingsâ€“ en carriÃ¨remogelijkheden. Interesse? Stuur Uw CV en motivatie naar jules.vanderweide@thinkproject.com . Heeft U nog vragen over deze functie? Neem dan contact op met: Jules van der Weide 030â€“8080320. We beantwoorden uw vragen graag. Of kijk voor meer informatie op www.thinkproject.com .
Locatie: Utrecht
Uren: Vast contract, bepaalde tijd
Datum: 27-09-2011

Lees verder

Senior Account Manager Civil/transportation
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Responsibilities: Through the use of direct sales techniques - including Large Account Management Planning and Strategic Selling - the AM meets with her/his assigned end-users to develop and maintain the relationships at various levels within a given account, sets up product demonstrations, and closes sales to meet the revenue goals. Acts as primary contact within her/his specified accounts by: a.) Acting as the responsible direct contact partner for all communications to and from her/his accounts; b.) Determining the sales strategy and follow-up; and c.) Negotiating and implementing approved contracts. Participates in sales events such as: trade shows, product demonstration seminars, customer specific technical demonstrations, etc. Adopts approved sales strategies, and suggests and develops new strategies. Establishes sales implementation plans for her/his assigned customer base. Prepares sales reports in SAP CRM on various aspects of her/his sales activities in the territory assigned to include such things as: forecasts, sales data, etc. Maintains a high knowledge level of the company's products and services, as well as knowledge on the particular Industry workflows, business drivers, and major players. Requirements: Proven sales experience in the IT/ Engineering software solution sector (CAD-Software) is essential. Experience in sales as an Account Manager in the software solution industry segment or selling exp. in this industry segment with a proven record. PC literacy with appropriate MS Office applications proficiency Graduate level education is desired, preferably in Civil Engineering or a physical science. An understanding of Civil/Geospatial and/or Roadway/Railway design processes is desired. Excellent written and oral communication as well as strong presentation skills. Ability to cope with stress Flexible, no â€˜9 to 5â€™ mentality Familiar with working in an international environment Fluency in Dutch and English is essential and French would be a pre. Summary of position To generate sales revenue to meet or exceed established sales goals in software products, services, training and subscriptions. To develop and grow the business opportunities in the assigned account base through her/his own efforts. Responsibilities: Through the use of direct sales techniques - including Large Account Management Planning and Strategic Selling - the AM meets with her/his assigned end-users to develop and maintain the relationships at various levels within a given account, sets up product demonstrations, and closes sales to meet the revenue goals. Acts as primary contact within her/his specified accounts by: a.) Acting as the responsible direct contact partner for all communications to and from her/his accounts; b.) Determining the sales strategy and follow-up; and c.) Negotiating and implementing approved contracts. Participates in sales events such as: trade shows, product demonstration seminars, customer specific technical demonstrations, etc. Adopts approved sales strategies, and suggests and develops new strategies. Establishes sales implementation plans for her/his assigned customer base. Prepares sales reports in SAP CRM on various aspects of her/his sales activities in the territory assigned to include such things as: forecasts, sales data, etc. Maintains a high knowledge level of the company's products and services, as well as knowledge on the particular Industry workflows, business drivers, and major players. Requirements: Proven sales experience in the IT/ Engineering software solution sector (CAD-Software) is essential. Experience in sales as an Account Manager in the software solution industry segment or selling exp. in this industry segment with a proven record. PC literacy with appropriate MS Office applications proficiency Graduate level education is desired, preferably in Civil Engineering or a physical science. An understanding of Civil/Geospatial and/or Roadway/Railway design processes is desired. Excellent written and oral communication as well as strong presentation skills. Ability to cope with stress Flexible, no â€˜9 to 5â€™ mentality Familiar with working in an international environment Fluency in Dutch and English is essential and French would be a pre.

Account Manager Baking Enzymesâ€“ Emea (m/f)
Beschrijving: DSM - Bright Science. Brighter Living. DSM is a global science-based company active in health, nutrition and materials. By connecting our unique competences in Life Sciences and Materials Sciences we are driving economic prosperity, environmental progress and social advances to create sustainable value for all stakeholders. We deliver innovative solutions that nourish, protect and improve performance in global markets such as food and dietary supplements, personal care, feed, pharmaceuticals, medical devices, automotive, paints, electrical and electronics, life protection, alternative energy and bio-based materials. DSM has annual net sales of around â‚¬ 9 billion. Our company is headquartered in the Netherlands, and we employ approximately 22,000 people across the globe. DSM Food Specialties (DFS) develops, produces, market ingredients and processing aids for the Dairy, Baking, Beverage, Cultures, Test & Preservation, Savoury and Nutritional Markets. As of January 1st, 2011 the Business Group will consist of the Business Units Enzymes Solutions, Cultures, Food & Crop Protection, Savoury Ingredients and Hydrocolloids, a Research and Development organization and a number of staff departments and excellence centers For the Business Unit Enzymes Solutions, we are looking for an: Account Manager Baking Enzymes- EMEA (M/F) (Full-time) Location: to be discussed The Challenge The Baking enzymes segment is the largest enzyme food market segment with an ambitious DSM growth strategy for the coming years. In this challenging job you will have the responsibility to manage and develop a number of European Bakery Enzymes accounts, with the following key areas of responsibility: Develop and implement account plans per individual account; whereby you combine the operational sales management responsibility with your strategic views on customer development (volumes, pricing, products) and market trends Manage and orchestrate the technical support among these accounts, for existing products and innovations, in order to maximize the business results in both current and new business Have contract conditions negotiated with your customers within the limits set by business and sales management Build and maintain personal relations among all different levels within these customers Support the development of the sales plans by collecting market information and indicating market trends Produce monthly reports on business results among your customer portfolio, including market information and developments The work area for the Account Manager is the Western European market, this will require extensive travelling; office location to be discussed. The Ideal We are looking for an ambitious, talented person with a Bachelor or Master Degree or equivalent experience in science / technology and / or business related field. You have proven experience in account management in an international business-to-business environment in the baking industry and preferably have know how about application of enzymes in baking You have excellent communication, planning and organizational skills, are a pragmatic entrepreneur, willing to travel regular and able to build and maintain relations on different levels both internally and externally. You are fluent in English and preferably 1-2 other European languages. Qualities like ambition, initiative, discipline, drive for results and customer focus and obviously teamwork are essential for a sales manager. Terms of conditions LOCAL CONTRACT The Reward DSM's wide diversity of disciplines makes it possible to offer employees a great variety of roles throughout their career. For instance, you may start your career in an area related to your education/qualifications, but your future is what you make of it. At DSM we stimulate people to determine their own career path and we encourage international careers. We strive to be an Employer of Choice and ensure that our employees are nurtured and given the opportunity to develop their talents. To learn more about DSMâ€™s HR vision and policy, please visit our website at www.dsm.com/career. For more information you can contact: Jose van de Beek, Recruiter, +31 15 279 2437. The Procedure The DSM Recruitment and Selection Process is in line with the general procedure outlined on our website: www.dsm.com/career. Please apply on-line and send your CV & cover letter in English and include information on your current remuneration. Reference check procedures are part of the DSM Recruitment & Selection Process. You will be contacted when these references checks are required.

Sr. Tech.customer Account Manager Feed
Beschrijving: With more than 131,000 employees in 66 countries, Cargill is a prominent international player in the food and feed industry and active in the trade, storage and transshipment, transport and industrial processing of primarily agricultural raw materials for the livestock feed and food industries. Cargill supplies products and services to well-known companies, who in turn use them to make end-products. The organization is widely known for its excellent business performance, client-orientation and continued innovation. Internally, Cargill is characterized by the open, informal and direct manner in which people deal with one another. It also places a high value on independent action and the courage to take decisions. The Business Unit Cargill Refined Oils Europe (CROE) is a leading provider of vegetable oils and fats and has refining and bottling production facilities in Germany, Netherlands, Spain, France, UK, Romania and Belgium. Customers of this Business Unit are based all over Europe, and use these products in food, feed, energy, and in industrial applications. Through the Provimi acquisition, Cargill clearly demonstrates the strategic importance of animal nutrition and feed to the company. To strengthen the European Animal Feed Sales Team, Cargill offers an exciting role to a SENIOR TECHNICAL ACCOUNT MANAGER/TECHNICAL PRODUCT MANAGER Support the European customer base and sales colleagues with technical expertise (presentations, meetings, documentation, products, projects, support etc.). Develop new business opportunities. The role significantly increases market presence through better understanding of customer needs and trends and thus resulting in new or improved products and solutions. Responsibilities o Generate a longer term new product/service/project pipeline. o Regular visit customers and increase their engagement. Organise and visit seminars and give presentations to customers, agents and internal colleagues. o Provide technical advice on applications, products and processing conditions o Advise the sales organisation, distributors, customers and prospects about existing and new feed applications o Share ideas and capture opportunities for product innovation o Initiate/coordinate product improvement and innovation projects. An example of such a project is a Rumen Protected Omega 3 fatty acids, which improves reproduction in dairy cows; this project brought together the expertise of CROE and other Cargill businesses in creating this solution. Challenge The Refined oils European Feed Sales Team consists of a team of 5, and has grown very rapidly. This therefore requires a genuine networker (internally & in the industry & with customers) who is flexible, autonomous, self-motivated and enthusiastic team player with good project management skills and the capacity to think independently and takes initiative. The role covers all feed segments and therefore one has to share knowledge with subject matter experts (for example nutritionist of Cargill Animal Nutrition). The role requires regular travel (mainly West Europe, Scandinavia) and working from the headquarters in Rotterdam / Amsterdam area. Requirements The ideal candidate has a university degree, preferably in animal nutrition or similar, and several years' experience in a technical/commercial role - Solid feed nutritional knowledge - Knowledge of oils and fats - Acts as highly credible discussion and sparring partner with key customers in the feed industry, internal and external partners (often subject experts at PhD level) and stakeholders. - Strong commercial drive - the person needs to understand the rationale of business versus pure R&D - Experience with initiation of value added project and service solutions, example product introductions - Strong relationship manager & networker - Likes traveling What we offer: A pleasant working climate with training possibilities. In addition, excellent primary and secondary working conditions. You can apply directly online through adding your cv and motivation letter. Acquisition induced by this ad will not be appreciated. With more than 131,000 employees in 66 countries, Cargill is a prominent international player in the food and feed industry and active in the trade, storage and transshipment, transport and industrial processing of primarily agricultural raw materials for the livestock feed and food industries. Cargill supplies products and services to well-known companies, who in turn use them to make end-products. The organization is widely known for its excellent business performance, client-orientation and continued innovation. Internally, Cargill is characterized by the open, informal and direct manner in which people deal with one another. It also places a high value on independent action and the courage to take decisions. The Business Unit Cargill Refined Oils Europe (CROE) is a leading provider of vegetable oils and fats and has refining and bottling production facilities in Germany, Netherlands, Spain, France, UK, Romania and Belgium. Customers of this Business Unit are based all over Europe, and use these products in food, feed, energy, and in industrial applications. Through the Provimi acquisition, Cargill clearly demonstrates the strategic importance of animal nutrition and feed to the company. To strengthen the European Animal Feed Sales Team, Cargill offers an exciting role to a SENIOR TECHNICAL ACCOUNT MANAGER/TECHNICAL PRODUCT MANAGER Support the European customer base and sales colleagues with technical expertise (presentations, meetings, documentation, products, projects, support etc.). Develop new business opportunities. The role significantly increases market presence through better understanding of customer needs and trends and thus resulting in new or improved products and solutions. Responsibilities o Generate a longer term new product/service/project pipeline. o Regular visit customers and increase their engagement. Organise and visit seminars and give presentations to customers, agents and internal colleagues. o Provide technical advice on applications, products and processing conditions o Advise the sales organisation, distributors, customers and prospects about existing and new feed applications o Share ideas and capture opportunities for product innovation o Initiate/coordinate product improvement and innovation projects. An example of such a project is a Rumen Protected Omega 3 fatty acids, which improves reproduction in dairy cows; this project brought together the expertise of CROE and other Cargill businesses in creating this solution. Challenge The Refined oils European Feed Sales Team consists of a team of 5, and has grown very rapidly. This therefore requires a genuine networker (internally & in the industry & with customers) who is flexible, autonomous, self-motivated and enthusiastic team player with good project management skills and the capacity to think independently and takes initiative. The role covers all feed segments and therefore one has to share knowledge with subject matter experts (for example nutritionist of Cargill Animal Nutrition). The role requires regular travel (mainly West Europe, Scandinavia) and working from the headquarters in Rotterdam / Amsterdam area.

Quality Manager / Technical Support Coordinator M/v
Beschrijving: Als Quality Manager / Technical Support Coordinator ben je verantwoordelijk voor de kwaliteitscoÃ¶rdinatie en de technische ondersteuning van onze Europese service organisatie. Je bekleedt hierbij een spilfunctie in een internationale omgeving. De kwaliteitscoÃ¶rdinatie (Quality, Safety & Environment) neemt circa 50% van je tijd in beslag. Je draagt zorg voor het up-to-date houden van instructies, procedures en bedrijfsprocessen en je bent verantwoordelijk voor de certificering volgens de ISO, OHSAS en VCA normen. Je geeft instructies en trainingen op locatie in de service centra en on-site teams in Europa en bezoekt klanten bij incidenten of calamiteiten. Door je overtuigende persoonlijkheid en probleemoplossend vermogen weet jij de Busch organisatie op een representatieve manier te vertegenwoordigen bij interne en externe klanten. De technische ondersteuning neemt ook circa 50% van je tijd in beslag. Hiervoor beschik je over een gedegen technische kennis en ervaring en weet deze praktisch in te zetten voor de organisatie. Je draagt zorg voor het uitvoeren van garantie- en foutanalyses, uitwerken van verbeterplannen, nieuwe instructies en technische updates en bent actief betrokken bij het Lean Manufacturing proces. Het geven van instructies en trainingen behoort eveneens tot het takenpakket, alsook een aantal technisch commerciÃ«le taken.

Account Manager
Beschrijving: De wereld van ziekenhuizen, revalidatie- en zorgcentra is voor jou bekend terrein. Je beschikt over een eigen netwerk en bent als geen ander in staat om jouw functie als Account Manager succesvol in te vullen. Je bent verantwoordelijk voor het adviseren over en verkopen van de diensten en producten. Je hebt veel contacten met zorginstellingen en daarnaast met woningbouwcoÃ¶peraties, projectontwikkelaars en architectenbureaus; Je behaalt de gestelde (omzet)targets; Je bent actief in acquisitie, zet hierbij je eigen netwerk in en bouwt het relatiebestand verder uit; Je onderhoudt uiteraard ook goede contacten met onze bestaande klanten; Je brengt offertes uit en zet hiervan zoveel mogelijk om in opdrachten; Je adviseert opdrachtgevers over het ergonomisch inrichten van ruimtes c.q. afdelingen; Je verzorgt de administratieve vastleggen van je verkoop- en acquisitieactiviteiten; Je bent en blijft op de hoogte van de laatste ontwikkelingen in de markt van senioren en gehandicapten woningvoorzieningen.