Tax Compliance Manager

Categorie: Directie En Raad Van Bestuur
Bedrijf: TomTom
Beschrijving: The Tax department is based in the head office of TomTom in Amsterdam. The department is responsible for all worldwide taxes, except for wage tax and social securities. In your role, you will report to the VP of Tax. Our Organisation Founded in 1991, TomTom is the worlds leading supplier of location and navigation products and services focused on providing all drivers with the worlds best navigation experience. Headquartered in Amsterdam, TomTom has 3,500 employees and sells its products in over 40 countries. Our products include portable navigation devices, in-dash infotainment systems, fleet management solutions, maps and real-time services, including the award winning HD Traffic. Our working environment is an innovative, fun and dynamic one, full of agile; relentlessly customer focused self starters and entrepreneurs. Our core values; open spirit, passion for results, innovative thinking and customer driven remain at the roots of how we work and we cherish our pioneering spirit. Based at our global headquarters, the Tax Compliance Manager will be responsible for all corporate income tax compliance and related activities. Your main tasks will be: *Manage corporate income tax compliance of all group entities *Prepare quarterly tax calculations for IFRS *Ensure correct implementation of transfer pricing structure *Manage monthly tax report for the management board *Manage external tax audits *Prepare monthly corporate income tax cash flow forecast *Manage corporate income tax reconciliations *Assist on Tax Control Framework related activities *Bachelors degree in fiscal economics (HBO/WO or equivalent) *Approximately 3 - 5 years relevant work experience *Hands on mentality; practical business thinker *Self starter *Excellent communication skills *Excellent command of business English (verbal and written) Please apply on-line by clicking this link. We kindly ask you to complete the form and attachments in English. Pre-employment screening of all external candidates is part of the selection process. The Tax department is based in the head office of TomTom in Amsterdam. The department is responsible for all worldwide taxes, except for wage tax and social securities. In your role, you will report to the VP of Tax. Our Organisation Founded in 1991, TomTom is the worlds leading supplier of location and navigation products and services focused on providing all drivers with the worlds best navigation experience. Headquartered in Amsterdam, TomTom has 3,500 employees and sells its products in over 40 countries. Our products include portable navigation devices, in-dash infotainment systems, fleet management solutions, maps and real-time services, including the award winning HD Traffic. Our working environment is an innovative, fun and dynamic one, full of agile; relentlessly customer focused self starters and entrepreneurs. Our core values; open spirit, passion for results, innovative thinking and customer driven remain at the roots of how we work and we cherish our pioneering spirit. Job Description Based at our global headquarters, the Tax Compliance Manager will be responsible for all corporate income tax compliance and related activities. Your main tasks will be: *Manage corporate income tax compliance of all group entities *Prepare quarterly tax calculations for IFRS *Ensure correct implementation of transfer pricing structure *Manage monthly tax report for the management board *Manage external tax audits *Prepare monthly corporate income tax cash flow forecast *Manage corporate income tax reconciliations *Assist on Tax Control Framework related activities
Locatie: Amsterdam
Educatie: *Bachelors degree in fiscal economics (HBO/WO or equivalent) *Approximately 3 - 5 years relevant work experience *Hands on mentality; practical business thinker *Self starter *Excellent communication skills *Excellent command of business English (verbal and written)
Uren: Vast contract, onbepaalde tijd
Datum: 27-09-2011

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	Tax Compliance Manager Beschrijving: The Tax department is based in the head office of TomTom in Amsterdam. The department is responsible for all worldwide taxes, except for wage tax and social securities. In your role, you will report to the VP of Tax. Our Organisation Founded in 1991, TomTom is the worlds leading supplier of location and navigation products and services focused on providing all drivers with the worlds best navigation experience. Headquartered in Amsterdam, TomTom has 3,500 employees and sells its products in over 40 countries. Our products include portable navigation devices, in-dash infotainment systems, fleet management solutions, maps and real-time services, including the award winning HD Traffic. Our working environment is an innovative, fun and dynamic one, full of agile; relentlessly customer focused self starters and entrepreneurs. Our core values; open spirit, passion for results, innovative thinking and customer driven remain at the roots of how we work and we cherish our pioneering spirit. Based at our global headquarters, the Tax Compliance Manager will be responsible for all corporate income tax compliance and related activities. Your main tasks will be: Manage corporate income tax compliance of all group entities Prepare quarterly tax calculations for IFRS Ensure correct implementation of transfer pricing structure Manage monthly tax report for the management board Manage external tax audits Prepare monthly corporate income tax cash flow forecast Manage corporate income tax reconciliations Assist on Tax Control Framework related activities Bachelors degree in fiscal economics (HBO/WO or equivalent) Approximately 3 - 5 years relevant work experience Hands on mentality; practical business thinker Self starter Excellent communication skills Excellent command of business English (verbal and written) Please apply on-line by clicking this link. We kindly ask you to complete the form and attachments in English. Pre-employment screening of all external candidates is part of the selection process. The Tax department is based in the head office of TomTom in Amsterdam. The department is responsible for all worldwide taxes, except for wage tax and social securities. In your role, you will report to the VP of Tax. Our Organisation Founded in 1991, TomTom is the worlds leading supplier of location and navigation products and services focused on providing all drivers with the worlds best navigation experience. Headquartered in Amsterdam, TomTom has 3,500 employees and sells its products in over 40 countries. Our products include portable navigation devices, in-dash infotainment systems, fleet management solutions, maps and real-time services, including the award winning HD Traffic. Our working environment is an innovative, fun and dynamic one, full of agile; relentlessly customer focused self starters and entrepreneurs. Our core values; open spirit, passion for results, innovative thinking and customer driven remain at the roots of how we work and we cherish our pioneering spirit. Job Description Based at our global headquarters, the Tax Compliance Manager will be responsible for all corporate income tax compliance and related activities. Your main tasks will be: Manage corporate income tax compliance of all group entities Prepare quarterly tax calculations for IFRS Ensure correct implementation of transfer pricing structure Manage monthly tax report for the management board Manage external tax audits Prepare monthly corporate income tax cash flow forecast Manage corporate income tax reconciliations Assist on Tax Control Framework related activities			Lees Meer »
	Tax Compliance Manager Beschrijving: The Tax department is based in the head office of TomTom in Amsterdam. The department is responsible for all worldwide taxes, except for wage tax and social securities. In your role, you will report to the VP of Tax. Our Organisation Founded in 1991, TomTom is the worlds leading supplier of location and navigation products and services focused on providing all drivers with the worlds best navigation experience. Headquartered in Amsterdam, TomTom has 3,500 employees and sells its products in over 40 countries. Our products include portable navigation devices, in-dash infotainment systems, fleet management solutions, maps and real-time services, including the award winning HD Traffic. Our working environment is an innovative, fun and dynamic one, full of agile; relentlessly customer focused self starters and entrepreneurs. Our core values; open spirit, passion for results, innovative thinking and customer driven remain at the roots of how we work and we cherish our pioneering spirit. Based at our global headquarters, the Tax Compliance Manager will be responsible for all corporate income tax compliance and related activities. Your main tasks will be: Manage corporate income tax compliance of all group entities Prepare quarterly tax calculations for IFRS Ensure correct implementation of transfer pricing structure Manage monthly tax report for the management board Manage external tax audits Prepare monthly corporate income tax cash flow forecast Manage corporate income tax reconciliations Assist on Tax Control Framework related activities Bachelors degree in fiscal economics (HBO/WO or equivalent) Approximately 3 - 5 years relevant work experience Hands on mentality; practical business thinker Self starter Excellent communication skills Excellent command of business English (verbal and written) Please apply on-line by clicking this link. We kindly ask you to complete the form and attachments in English. Pre-employment screening of all external candidates is part of the selection process. The Tax department is based in the head office of TomTom in Amsterdam. The department is responsible for all worldwide taxes, except for wage tax and social securities. In your role, you will report to the VP of Tax. Our Organisation Founded in 1991, TomTom is the worlds leading supplier of location and navigation products and services focused on providing all drivers with the worlds best navigation experience. Headquartered in Amsterdam, TomTom has 3,500 employees and sells its products in over 40 countries. Our products include portable navigation devices, in-dash infotainment systems, fleet management solutions, maps and real-time services, including the award winning HD Traffic. Our working environment is an innovative, fun and dynamic one, full of agile; relentlessly customer focused self starters and entrepreneurs. Our core values; open spirit, passion for results, innovative thinking and customer driven remain at the roots of how we work and we cherish our pioneering spirit. Job Description Based at our global headquarters, the Tax Compliance Manager will be responsible for all corporate income tax compliance and related activities. Your main tasks will be: Manage corporate income tax compliance of all group entities Prepare quarterly tax calculations for IFRS Ensure correct implementation of transfer pricing structure Manage monthly tax report for the management board Manage external tax audits Prepare monthly corporate income tax cash flow forecast Manage corporate income tax reconciliations Assist on Tax Control Framework related activities			Lees Meer »

Tax Compliance Manager
Beschrijving: The Tax department is based in the head office of TomTom in Amsterdam. The department is responsible for all worldwide taxes, except for wage tax and social securities. In your role, you will report to the VP of Tax. Our Organisation Founded in 1991, TomTom is the worlds leading supplier of location and navigation products and services focused on providing all drivers with the worlds best navigation experience. Headquartered in Amsterdam, TomTom has 3,500 employees and sells its products in over 40 countries. Our products include portable navigation devices, in-dash infotainment systems, fleet management solutions, maps and real-time services, including the award winning HD Traffic. Our working environment is an innovative, fun and dynamic one, full of agile; relentlessly customer focused self starters and entrepreneurs. Our core values; open spirit, passion for results, innovative thinking and customer driven remain at the roots of how we work and we cherish our pioneering spirit. Based at our global headquarters, the Tax Compliance Manager will be responsible for all corporate income tax compliance and related activities. Your main tasks will be: *Manage corporate income tax compliance of all group entities *Prepare quarterly tax calculations for IFRS *Ensure correct implementation of transfer pricing structure *Manage monthly tax report for the management board *Manage external tax audits *Prepare monthly corporate income tax cash flow forecast *Manage corporate income tax reconciliations *Assist on Tax Control Framework related activities *Bachelors degree in fiscal economics (HBO/WO or equivalent) *Approximately 3 - 5 years relevant work experience *Hands on mentality; practical business thinker *Self starter *Excellent communication skills *Excellent command of business English (verbal and written) Please apply on-line by clicking this link. We kindly ask you to complete the form and attachments in English. Pre-employment screening of all external candidates is part of the selection process. The Tax department is based in the head office of TomTom in Amsterdam. The department is responsible for all worldwide taxes, except for wage tax and social securities. In your role, you will report to the VP of Tax. Our Organisation Founded in 1991, TomTom is the worlds leading supplier of location and navigation products and services focused on providing all drivers with the worlds best navigation experience. Headquartered in Amsterdam, TomTom has 3,500 employees and sells its products in over 40 countries. Our products include portable navigation devices, in-dash infotainment systems, fleet management solutions, maps and real-time services, including the award winning HD Traffic. Our working environment is an innovative, fun and dynamic one, full of agile; relentlessly customer focused self starters and entrepreneurs. Our core values; open spirit, passion for results, innovative thinking and customer driven remain at the roots of how we work and we cherish our pioneering spirit. Job Description Based at our global headquarters, the Tax Compliance Manager will be responsible for all corporate income tax compliance and related activities. Your main tasks will be: *Manage corporate income tax compliance of all group entities *Prepare quarterly tax calculations for IFRS *Ensure correct implementation of transfer pricing structure *Manage monthly tax report for the management board *Manage external tax audits *Prepare monthly corporate income tax cash flow forecast *Manage corporate income tax reconciliations *Assist on Tax Control Framework related activities

Juridisch/compliance Medewerker
Beschrijving: Als juridisch / compliance medewerker heb je een gecombineerde functie. Je draagt bij aan de ontwikkeling van het juridisch beleid binnen APG en je adviseert het management over juridische zaken. Ook zorg je voor een juiste en uniforme behandeling van uiteenlopende juridische aangelegenheden betreffende de hele APG-organisatie. Daarnaast vervul je een rol als compliance medewerker van de afdeling Corporate Legal, Tax & Compliance (CLC) en draag je bij aan de ontwikkeling en de naleving van compliance en het integriteitbeleid binnen CLC. Je zorgt ervoor dat er binnen je bedrijfsonderdeel voldoende awareness is voor van de naleving van wet- en regelgeving en je monitort deze. Voor beide onderdelen geldt dat je in staat moet zijn om de dagelijkse werkzaamheden met grote mate van zelfstandigheid te verrichten. Voor zover het de compliance-werkzaamheden betreft, is het van belang dat je in staat bent een onafhankelijke en vertrouwelijke rol te vervullen en dat je adequaat invulling kan geven aan een directe rapportagelijn naar de manager Compliance. Bij APG ga je werken bij de afdeling Corporate Legal Tax & Compliance (CLC). Hier werken 14 professionals die verantwoordelijk zijn voor juridische, fiscale (beleids)advisering en compliance voor de Raad van Bestuur, de business units en dochtervennootschappen van het APG-concern. De werkzaamheden van CLC zijn zowel beleidsmatig als operationeel van aard, en omvatten in hoofdzaak de volgende terreinen: Legal/tax: Contractering, juridische herstructureringen, overnamen en fusies, rechtspersonenrecht, verzekeringen, intellectueel eigendomsrecht (auteursrecht, merkenrecht, domeinnamen), vennootschapsbelasting, omzetbelasting (btw), loonheffing, governance vraagstukken. Compliance: Kaderstelling compliance rapportages, consolidatie van decentrale rapportages voor de Raad van Bestuur en klanten van APG, monitoring van wijzigingen wet- en regelgeving en toetsing van implementatie daarvan, uitvaardigen compliance richtlijnen, bevorderen van awareness over onder meer integriteit, advisering in individuele casus, uitvoeren (tax) control framework CLC.

- Branch Manager Ocean -
Beschrijving: Our client is one of the worlds largest freight management companies with 6,300 people and a global network, serving their customers with integrated supply chain solutions that deliver cargo by sea and air. The Netherlands has operating facilities in both Schiphol (Airfreight) and Rotterdam. (Ocean freight). To strengthen the team, they are looking for an ambitious, creative and result-driven: - BRANCH MANAGER OCEAN - Your job: As a Branch Manager you are responsible for the operational performance and results of the Ocean freight branch office, ensuring sustainable growth and profitability in line with the mission of the organization. You will set ambitious targets and reach these targets by development & implementation a well-thought strategy in compliance with the other Management Team members. You will develop and maintain relationships with Key Accounts (_ 250 K EUR), high potential accounts, overseas agents and sister offices and Shipping lines. Furthermore you will manage and coach direct and indirect reports to enhance operational excellence. You will work closely with the local and global management team members. You will be located in Rotterdam and report to the Managing Director Netherlands. The candidate: - You have a bachelor work and think level - You have 10-12 years of experience in the freight forwarding & logistics industry with at least 3-5 years in a management role. - You have a deep understanding of international sea freight & logistics management (mainly import & export). - You have experience with the financial aspects of the Dutch economy as well as international market conditions and trends, and international business issues within the industry. - You are an experienced user of MS Office applications and IT systems and processes used in the transport sector. - You have excellent communication skills in Dutch and English, preferably replenished with either German or French language skills. - You are an entrepreneurial team builder with strong commercial and people skills, able to cope with stress and deadlines. Our customer offers: They offer a pragmatic, efficient, and challenging company culture, where customer focus, flexibility, and a can-do mentality are appreciated. They believe in being consistent, honest and to the point. They will compensate you with a competitive salary and benefits package, including but not limited to an interesting lease car, pension, and bonus scheme. Contact: For questions about this position you can contact Marjolijn Visscher via phone number: 070-3125050. If you are interested in this position, we kindly request you to send your resume and cover letter to denhaag at kelly.nl. Please mention Branch Manager Ocean in the subject field.

Assistant Logistics Manager
Beschrijving: Abengoa Bioenergy is a leader in the development of New Technologies for the production of biofuels and the sustainability of raw materials, thus dedicating a large amount of resources to research work. In addition, its trading division acts as a service provider of global solutions, with an outstanding capacity for marketing and commodity management, always relying on its global production capacity and on the procurement of raw material, and effective operations, basic principles that provide reliability and critical mass, key aspects for an optimal development of the activity. Abengoa Bioenergy is one of the main producers of biofuels in Europe (with a production capacity of 1,500ML), followed by United States (1,400ML) and Brazil (200ML), with a total production volume of over 3,100ML. Abengoa Bioenergy Netherlands is looking for an Role To support the ABN Logistic Manager and the ABN Logistic team to assure; continuous availability of cereals and raw materials, including chemicals, for the ABN plant continuous availability to transfer and dispatch all final products and co-products contract fulfillment by coordinating shipping and receiving needs for all internal and external customers, Customs / External Authority & Agency relations Information reporting and administration Inventory control. Delegate for the Logistic Manager when needed. Responsibilities and tasks High level commitment to Health, Safety and Environmental performance To execute the responsibilities and activities of the ABN logistic department specific to cereal supply and finished product and co-product dispatch To ensure compliance with the expense and investment budget of the ABN logistics area. To detect material and budgetary variances and make appropriate and timely decisions in order to resolve issues To assure the compliance of organization policies and to fulfill the objectives corresponding to the management activities by putting into practice: planning, organizing and control. To participate in defining the corresponding policies for the organization’s activities. To plan the execution of activities by defining the actions, resources and time frame required to achieve the established objectives. To set, communicate and achieve objectives. Integrate logistical activities with ABN production and maintenance activity Required Skills & Experience Team player, can both lead, manage and integrate into an effective team Positive attitude, commitment and flexibility Experience of budgetary control. Management by objectives/Business and financial administration/Planning and operations analysis/Negotiation techniques. must have a car /ul> Application procedure We would like to receive your application letter and CV – it should be sent to Montserrat Rodriguez Conesa or Bonnie Calis in HR department Montserrat.rodriguez@bioenergy.abengoa.com Bonnie.callis@bioenergy.abengoa.com Role To support the ABN Logistic Manager and the ABN Logistic team to assure; continuous availability of cereals and raw materials, including chemicals, for the ABN plant continuous availability to transfer and dispatch all final products and co-products contract fulfillment by coordinating shipping and receiving needs for all internal and external customers, Customs / External Authority & Agency relations Information reporting and administration Inventory control. Delegate for the Logistic Manager when needed. Responsibilities and tasks High level commitment to Health, Safety and Environmental performance To execute the responsibilities and activities of the ABN logistic department specific to cereal supply and finished product and co-product dispatch To ensure compliance with the expense and investment budget of the ABN logistics area. To detect material and budgetary variances and make appropriate and timely decisions in order to resolve issues To assure the compliance of organization policies and to fulfill the objectives corresponding to the management activities by putting into practice: planning, organizing and control. To participate in defining the corresponding policies for the organization’s activities. To plan the execution of activities by defining the actions, resources and time frame required to achieve the established objectives. To set, communicate and achieve objectives. Integrate logistical activities with ABN production and maintenance activity Required Skills & Experience Team player, can both lead, manage and integrate into an effective team Positive attitude, commitment and flexibility Experience of budgetary control. Management by objectives/Business and financial administration/Planning and operations analysis/Negotiation techniques. must have a car /ul> Application procedure We would like to receive your application letter and CV – it should be sent to Montserrat Rodriguez Conesa or Bonnie Calis in HR department Montserrat.rodriguez@bioenergy.abengoa.com Bonnie.callis@bioenergy.abengoa.com

Continuous Improvement Project Manager
Beschrijving: With more than 131,000 employees in 66 countries, Cargill is a prominent international player in the food industry and active in the trade, storage and transhipment, transport and industrial processing of primarily agricultural raw materials for the livestock feed and food industries. In the Netherlands, Cargill is active on a large scale in the production and marketing of glucose syrup, starch, cocoa, vegetable oils, fruit juices, malt and hydrogenated fats. With a turnover of EUR 3.6 billion, Cargill is one of the leading companies in the Netherlands. Cargill supplies products and services to well-known companies, who in turn use them to make end-products. Our organisation is widely known for its excellent business performance, client-orientation and continued innovation. Internally, Cargill is characterised by the open, informal and direct manner in which people deal with one another. We also place a high value on independent action and the courage to take decisions. For our business unit Refined Oils Europe based in Schiedam we are looking for a: Continuous Improvement Project Manager Position Purpose: This position is to enable the organization to work on continuously improving processes by using advanced problem solving, process improvement, and portfolio/project management methodologies, in order to provide a consistent, positive experience to our customers. In addition it is designed to support, coach and further develop Business Unit (BU) project leads and sponsors towards successfully achieving the goals of the BU Accountabilities: Project Management: o Lead continuous improvement deployment in all business processes by utilizing such tools and methodologies as process re-engineering, Lean/Six Sigma, Cargill Business Excellence system, and Cargill Project Delivery Process o Lead Annual Opperating Plan projects and initiatives o Motivate team members and establish, by example, a clear and positive attitude, keen sense of priorities, and relentless determination. o Providing support and coaching to project leads and sponsors to ensure project success o (Complexity of projects, strategic application and maturity of project / change methodology applied defines and determines banding) Portfolio Management: o Execute sub-portfolios in alignment with strategic objectives and overall Annual Operating Plan (AOP): o Utilize complete understanding and application of principles, concepts, industry practices, and standards around continuous business process improvements and portfolio/project management. o Using knowledge and experience,provide input and thought leadership on sub-portfolio's to Leadership teams & key stakeholders (E.g. Portfolio Team, Portfolio Review Team (PRT) and Gate Review Teams(GRT)). o Support development of strategic goals and targets for the portfolio. o Give input to annual Business Unit (BU) AOP process. o Prepare new ideas for evaluation with Leads, Sponsors and Portfolio Team. o Share detailed sub-portfolio expertise with key stakeholders. o Facilitate and lead Gate Reviews to ensure compliance and good outcomes. o Lead and support Project Management trainings. Business Excellence: o Deploy and embed Business Exellence throughout the BU, coordinating and supporting self-assessments and peer site visits. o Identify gaps and convert them into sustainable Improvements for the organization Qualifications: o Master's degree o 6-10 years of varied and diverse business experience. o Six Sigma/Lean qualitification and experience o Statistical knowledge including software (Sigma Excel and / or Minitab) o Able to travel (occasionally) Would you like to apply, please use the apply online button and attach your CV and letter of application Acquisition induced by this ad will not be appreciated. With more than 131,000 employees in 66 countries, Cargill is a prominent international player in the food industry and active in the trade, storage and transhipment, transport and industrial processing of primarily agricultural raw materials for the livestock feed and food industries. In the Netherlands, Cargill is active on a large scale in the production and marketing of glucose syrup, starch, cocoa, vegetable oils, fruit juices, malt and hydrogenated fats. With a turnover of EUR 3.6 billion, Cargill is one of the leading companies in the Netherlands. Cargill supplies products and services to well-known companies, who in turn use them to make end-products. Our organisation is widely known for its excellent business performance, client-orientation and continued innovation. Internally, Cargill is characterised by the open, informal and direct manner in which people deal with one another. We also place a high value on independent action and the courage to take decisions. For our business unit Refined Oils Europe based in Schiedam we are looking for a: Continuous Improvement Project Manager Position Purpose: This position is to enable the organization to work on continuously improving processes by using advanced problem solving, process improvement, and portfolio/project management methodologies, in order to provide a consistent, positive experience to our customers. In addition it is designed to support, coach and further develop Business Unit (BU) project leads and sponsors towards successfully achieving the goals of the BU Accountabilities: Project Management: o Lead continuous improvement deployment in all business processes by utilizing such tools and methodologies as process re-engineering, Lean/Six Sigma, Cargill Business Excellence system, and Cargill Project Delivery Process o Lead Annual Opperating Plan projects and initiatives o Motivate team members and establish, by example, a clear and positive attitude, keen sense of priorities, and relentless determination. o Providing support and coaching to project leads and sponsors to ensure project success o (Complexity of projects, strategic application and maturity of project / change methodology applied defines and determines banding) Portfolio Management: o Execute sub-portfolios in alignment with strategic objectives and overall Annual Operating Plan (AOP): o Utilize complete understanding and application of principles, concepts, industry practices, and standards around continuous business process improvements and portfolio/project management. o Using knowledge and experience,provide input and thought leadership on sub-portfolio's to Leadership teams & key stakeholders (E.g. Portfolio Team, Portfolio Review Team (PRT) and Gate Review Teams(GRT)). o Support development of strategic goals and targets for the portfolio. o Give input to annual Business Unit (BU) AOP process. o Prepare new ideas for evaluation with Leads, Sponsors and Portfolio Team. o Share detailed sub-portfolio expertise with key stakeholders. o Facilitate and lead Gate Reviews to ensure compliance and good outcomes. o Lead and support Project Management trainings. Business Excellence: o Deploy and embed Business Exellence throughout the BU, coordinating and supporting self-assessments and peer site visits. o Identify gaps and convert them into sustainable Improvements for the organization