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Orderdesk Employee Native German

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    OrganisatieInternational organisationJob DescriptionOur client is an international organisation active in telecommunication worldwide. The position is available at the Customer Management department which is the interface between the customer and the service operations center regarding deliveries. The goal is to ensure fulfillment of customer spare part request is taking place timely with a proper balance between costs and quality. Main goal is to have the proper part delivered at the proper location within the agreed lead-time.Customers can be end-customers or internal customer.You will be responsible for a group of German speaking customers, who are either end-customers or internal customers. On a yearly basis the EMEA organization processes around 300.000 spare part requests.Working location is Rijen The Netherlands. When being able to work independently also a flex-working concept is used, in which working from home for a set number of hours per week is possible for agreed activities.Main responsibilities:Booking of requests in the system. For emergency orders outside office hours this needs to take place on call-out basis. Managing backlog mgt processes. Managing the Reverse Logistics process to ensure spare parts that need to be returned are returned timely.This by registering Pick Up requests in the system and reminding customers on sending the part(s) back.Handling issues / questions sent in by customers, logistic parties (TNT, Micodo etc) and internal departments.Discrepancy handling on Faulty Inbound process. Manual RMA line adaptation activities.Also, specific reporting activities are required.Job RequirementsEducation / working level has to be at least on MBO level. A completed HBO level study in Logistics is a pre. Experience in order management processes in a logistics environment is also a pre. We are looking for a result-oriented person who shows initiative, and who has a flexible attitude. A key skill is a proven precise and punctual way of working where a proper balance is in place between quality and quantity. Furthermore, you will be working in a team of international co-workers, in which you need to be able to share information, ideas and knowledge.As this job is focusing on the German market expressing oneself both verbally and in writing in fluent German language is a real must. Preferably native German. The company language is English, Dutch is not required.Salary and BenefitsA fulltime position in a highly dynamic environment, and the opportunity to learn a lot about logistics processes within an international setting.
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    Middelbaar beroepsonderwijs (MBO, MEAO ..)
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Orderdesk Employee Native German 		Orderdesk Employee Native German
OrganisatieInternational organisationJob DescriptionOur client is an international organisation active in telecommunication worldwide. The position is available at the Customer Management department which is the interface between the customer and the service operations center regarding deliveries. The goal is to ensure fulfillment of customer spare part request is taking place timely with a proper balance between costs and quality. Main goal is to have the proper part delivered at the proper location within the agreed lead-time.Customers can be end-customers or internal customer.You will be responsible for a group of German speaking customers, who are either end-customers or internal customers. On a yearly basis the EMEA organization processes around 300.000 spare part requests.Working location is Rijen The Netherlands. When being able to work independently also a flex-working concept is used, in which working from home for a set number of hours per week is possible for agreed activities.Main responsibilities:Booking of requests in the system. For emergency orders outside office hours this needs to take place on call-out basis. Managing backlog mgt processes. Managing the Reverse Logistics process to ensure spare parts that need to be returned are returned timely.This by registering Pick Up requests in the system and reminding customers on sending the part(s) back.Handling issues / questions sent in by customers, logistic parties (TNT, Micodo etc) and internal departments.Discrepancy handling on Faulty Inbound process. Manual RMA line adaptation activities.Also, specific reporting activities are required.Job RequirementsEducation / working level has to be at least on MBO level. A completed HBO level study in Logistics is a pre. Experience in order management processes in a logistics environment is also a pre. We are looking for a result-oriented person who shows initiative, and who has a flexible attitude. A key skill is a proven precise and punctual way of working where a proper balance is in place between quality and quantity. Furthermore, you will be working in a team of international co-workers, in which you need to be able to share information, ideas and knowledge.As this job is focusing on the German market expressing oneself both verbally and in writing in fluent German language is a real must. Preferably native German. The company language is English, Dutch is not required.Salary and BenefitsA fulltime position in a highly dynamic environment, and the opportunity to learn a lot about logistics processes within an international setting.
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Orderdesk Employee Native German
OrganisatieInternational organisationJob DescriptionOur client is an international organisation active in telecommunication worldwide. The position is available at the Customer Management department which is the interface between the customer and the service operations center regarding deliveries. The goal is to ensure fulfillment of customer spare part request is taking place timely with a proper balance between costs and quality. Main goal is to have the proper part delivered at the proper location within the agreed lead-time.Customers can be end-customers or internal customer.You will be responsible for a group of German speaking customers, who are either end-customers or internal customers. On a yearly basis the EMEA organization processes around 300.000 spare part requests.Working location is Rijen The Netherlands. When being able to work independently also a flex-working concept is used, in which working from home for a set number of hours per week is possible for agreed activities.Main responsibilities:Booking of requests in the system. For emergency orders outside office hours this needs to take place on call-out basis. Managing backlog mgt processes. Managing the Reverse Logistics process to ensure spare parts that need to be returned are returned timely.This by registering Pick Up requests in the system and reminding customers on sending the part(s) back.Handling issues / questions sent in by customers, logistic parties (TNT, Micodo etc) and internal departments.Discrepancy handling on Faulty Inbound process. Manual RMA line adaptation activities.Also, specific reporting activities are required.Job RequirementsEducation / working level has to be at least on MBO level. A completed HBO level study in Logistics is a pre. Experience in order management processes in a logistics environment is also a pre. We are looking for a result-oriented person who shows initiative, and who has a flexible attitude. A key skill is a proven precise and punctual way of working where a proper balance is in place between quality and quantity. Furthermore, you will be working in a team of international co-workers, in which you need to be able to share information, ideas and knowledge.As this job is focusing on the German market expressing oneself both verbally and in writing in fluent German language is a real must. Preferably native German. The company language is English, Dutch is not required.Salary and BenefitsA fulltime position in a highly dynamic environment, and the opportunity to learn a lot about logistics processes within an international setting.
 
German Native Graphic Designer
OrganisatieInternational flower export to Germany, England, Italy, etc.Job DescriptionAs a highly creative individual, the Graphic Designer is responsible for the design and production of branded marketing material. This individual uses direction provided through creative briefs to deliver creative concepts and develop them into marketing materials. They must meet rigorous and multiple deadlines while maintaining accuracy and professionalism in all assignments. He or she will work with InDesign, Illustrator, Photoshop and CS5 while staying up-to-date with industry standards in graphic design and advertising.Job RequirementsRoles and responsibilities will include: -Produce marketing materials (including print, online and display materials) that achieve the strategic goals outlined in project briefs. -Prioritize multiple projects, make last minute changes as required and be accountable to deliver effective marketing materials on time -Work with their manager to manage their own schedules and meet project deadlines -Check accuracy of materials, proofs and files, including peer proofing -Follow all corporate brand guidelines -Build and transfer files as required to outside vendors -Undertake projects considered appropriate by their manager We are seeking a motivated Native German applicant with a recognized diploma in Graphic Design, Advertising or similar training with good experience as a Graphic Designer or Art Director within an agency or in-house creative team. At least 3 years of experience producing and overseeing the production of electronic artwork, including proofing and liaising with outside vendors is also required. In addition, candidates should possess highly developed conceptual, creative and strategic design skills; expertise in Photoshop, Illustrator, CS5, InDesign; and strong knowledge of web applications and web design.Salary and BenefitsPermanent Function is the plant/flower industry
 
Background In Tourism Native German And Fluent In English And Dutch? Reservation Agent
OrganisatieWell known International company in the tourism sector.For more information contact us at 06-18639458 or emaIl rotterdam@uniquemultilinguel.comJob Description1. Answer incoming QA calls as well as the business overflow calls.2. Assist management, staff and co-workers with problem resolution and policy clarification.3. Assist reservations agents with the effort to improve service levels by identifying ongoing training needs including customer services and sales skills.4. Coach staff in using resources, providing excellent customer service, and sales.5. Resolve problems and answer questions forwarded via email, mail or fax by internal staff and external customers.6. Maintain and communicate changing policies and promotional offers to Reservations staff. Keep accurate staff manuals.7. Serve as primary resource for special projects, including crisis lines.8. Assist manager for process of screening, interviewing and selecting new hires.Job Requirements Post secondary education preferred (MBO) Native German and fluent in Dutch and English Telephone sales center experience a plus Good communication skills Reliable, professional, and customer service oriented. supervisor experience Ability to work independently in a demanding environmentPlease note that for this position Dutch, German and English are all 3 a mustSalary and BenefitsThis position is specifically for candidates who would like to work for a well known international company and using their languages. The company offers possibilties to grow.
 
German Native Graphic Designer
OrganisatieInternational flower export to Germany, England, Italy, etc.Job DescriptionAs a highly creative individual, the Graphic Designer is responsible for the design and production of branded marketing material. This individual uses direction provided through creative briefs to deliver creative concepts and develop them into marketing materials. They must meet rigorous and multiple deadlines while maintaining accuracy and professionalism in all assignments. He or she will work with InDesign, Illustrator, Photoshop and CS5 while staying up-to-date with industry standards in graphic design and advertising.Job RequirementsRoles and responsibilities will include: -Produce marketing materials (including print, online and display materials) that achieve the strategic goals outlined in project briefs. -Prioritize multiple projects, make last minute changes as required and be accountable to deliver effective marketing materials on time -Work with their manager to manage their own schedules and meet project deadlines -Check accuracy of materials, proofs and files, including peer proofing -Follow all corporate brand guidelines -Build and transfer files as required to outside vendors -Undertake projects considered appropriate by their manager We are seeking a motivated Native German applicant with a recognized diploma in Graphic Design, Advertising or similar training with good experience as a Graphic Designer or Art Director within an agency or in-house creative team. At least 3 years of experience producing and overseeing the production of electronic artwork, including proofing and liaising with outside vendors is also required. In addition, candidates should possess highly developed conceptual, creative and strategic design skills; expertise in Photoshop, Illustrator, CS5, InDesign; and strong knowledge of web applications and web design.Salary and BenefitsPermanent Function is the plant/flower industry
 
Background In Tourism Native German And Fluent In English And Dutch? Reservation Agent
OrganisatieWell known International company in the tourism sector.For more information contact us at 06-18639458 or emaIl rotterdam@uniquemultilinguel.comJob Description1. Answer incoming QA calls as well as the business overflow calls.2. Assist management, staff and co-workers with problem resolution and policy clarification.3. Assist reservations agents with the effort to improve service levels by identifying ongoing training needs including customer services and sales skills.4. Coach staff in using resources, providing excellent customer service, and sales.5. Resolve problems and answer questions forwarded via email, mail or fax by internal staff and external customers.6. Maintain and communicate changing policies and promotional offers to Reservations staff. Keep accurate staff manuals.7. Serve as primary resource for special projects, including crisis lines.8. Assist manager for process of screening, interviewing and selecting new hires.Job Requirements Post secondary education preferred (MBO) Native German and fluent in Dutch and English Telephone sales center experience a plus Good communication skills Reliable, professional, and customer service oriented. supervisor experience Ability to work independently in a demanding environmentPlease note that for this position Dutch, German and English are all 3 a mustSalary and BenefitsThis position is specifically for candidates who would like to work for a well known international company and using their languages. The company offers possibilties to grow.
 
Customer Contact Agent Native German
Beschrijving: Voor een Customer Contact Center zoeken wij per direct een fulltime, klantgerichte medewerker met native beheersing van de Duitse taal en uitstekende beheersing van de Engelse taal. Je houdt je bezig met het behandelen van binnenkomend telefoon- en/of e-mailverkeer van diverse klanten. Je neemt vragen aan welke je vervolgens op correcte wijze doorstuurt voor een goede opvolging.