Itil® V3 Intermediate: Planning ProtectionandOptimization Uk Examen
- Kwaliteit andProjectmanagement
Twice
Candidates can expect to gain competencies in the following upon successful completion of the education and examination components related to this certification:- Service Management as a Practice- Service Operation Principals- Processes across the Service Lifecycle pertaining to the capability of Operational Support and Analysis- Specific emphasis on the Service Operation Lifecycle processes and roles included in: • Event Management which defines any detectable or discernible occurrence that has significance for the management of the IT Infrastructure or the delivery of an IT service • Incident Management which has the capability to bring services back to normal
Open inschrijving;
MBO+;
0.2
Lees verder
| Itil®v3 Intermediate: Planning ProtectionandOptimization o Introductieo Belanrijkste Planning, Protection and Optimization processeno Capacity Managemento Availablityo IT Service Continuity Managemento Information Security Managemento Demand managemento Risk Managemento Rollen en verantwoordelijkhedeno Technologie en implementatieo Algemene service activiteitenDoelgroepVoor diegenen die werkzaam zijn in één of meerdere van de Service Management processen in dit cluster en meewerken bij het managen, organiseren en optimaliseren van de activiteiten en operationele zaken van deze processen.InhoudOnderdelen van de cursus PPO:o Managen, organiseren en optimaliseren van de geclusterde processeno Relatie tussen de geclusterde processen.o Praktische opd |
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