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| Turkish Technical Support Helpdesk Agent With Networking Knowledge OrganisatieOur client is a European Contact Center that provides support to companies that outsource their technical helpdesk or customer service desk. The service portfolio varies from marketing & sales support, logistics and fulfillment to technical helpdesk support and customer service. The company has successfully provided support in 11 languages to 16 European countries for the past 12 years.Job DescriptionAre you native Turkish and do you speak English fluently as well?We are looking for a Technical Customer Support Helpdesk Agent (near) native Turkish.In this position you will be helping clients solve their problems with data backup devices, storage devices, removable storage products such as external drives, portable hard drives and other related products. You will be solving these problems by phone, by email or on the web board (on-line). Product training comes with the job, however experience in networking/storage devices is required!Job RequirementsYou have good troubleshooting skills and you are able to identify the customer's problem in a professional manner and as quickly as possible. Moreover, you have good communication skills in Turkish and English, written and verbal, which enable you to explain things in a clear way to experienced and unexperienced customers. Furthermore, you have a customer-minded attitude, good typing and multitasking skills.Lastly, you understand that basic computer knowledge is not enough for this position. You should have proven technical skills, good knowledge of operating systems and basic networking knowledge. Knowledge of back-up technology is a plus.Salary and BenefitsAn excellent opportunity to work in a multi-cultural environment and use your languages. You will work on a relatively new market, and you will manage your own designated number of clients. You will receive product and on-the-job training.The salary indication is 1700 euros gross a month + language allowance (100 euros/months).Please note that you must be in possession of a valid work permit for the Netherlands in order to apply for this position. Also, we are specifically looking for someone who lives in the vicinity of Eindhoven, Tilburg or Den Bosch. If you are interested in working in an international environment please send your cv to eindhoven@uniquemultilingual.com or for more information phone Paula van den Berg at 0031(0) 40 2395200. |
| German Technical Support Helpdesk Agent With Networking Knowledge OrganisatieOur client is a European Contact Center that provides support to companies that outsource their technical helpdesk or customer service desk. The service portfolio varies from marketing & sales support, logistics and fulfillment to technical helpdesk support and customer service. The company has successfully provided support in 11 languages to 16 European countries for the past 12 years.Job DescriptionAre you (near)native German and do you speak English fluently as well?We are looking for a Technical Customer Support Helpdesk Agent for the German speaking market.In this position you will be helping clients solve their problems with data backup devices, storage devices, removable storage products such as external drives, portable hard drives and other related products. You will be solving these problems by phone, by email or on the web board (on-line). Product training comes with the job, however experience in networking/storage devices is required!Job RequirementsYou have good troubleshooting skills and you are able to identify the customer's problem in a professional manner and as quickly as possible. Moreover, you have good communication skills in German and English, written and verbal, which enable you to explain things in a clear way to experienced and unexperienced customers. Furthermore, you have a customer-minded attitude, good typing and multitasking skills.Lastly, you understand that basic computer knowledge is not enough for this position. You should have proven technical skills, good knowledge of operating systems and basic networking knowledge. Knowledge of back-up technology is a plus.Salary and BenefitsAn excellent opportunity to work in a multi-cultural environment and use your languages. You will work on a relatively new market, and you will manage your own designated number of clients. You will receive product and on-the-job training.The salary indication is 1700 euros gross a month + language allowance (100 euros/months).Please note that you must be in possession of a valid work permit for the Netherlands in order to apply for this position. Also, we are specifically looking for someone who lives in the vicinity of Eindhoven, Tilburg or Den Bosch. If you are interested in working in an international environment please send your cv to eindhoven@uniquemultilingual.com or for more information phone Paula van den Berg at 0031(0) 40 2395200. |
| Commercieel Medewerker Binnendienst (telefonische Verkoop) OrganisatieWij zijn een leidend online mediabedrijf dat groei realiseert voor onze klanten door met praktische producten, mensen en bedrijven met elkaar te verbinden. Naast het aanbieden van functionaliteiten en features voor onze gebruikers, zijn wij constant bezig met het verbeteren van bestaande en het ontwikkelen van nieuwe advertentiemogelijkheden voor onze adverteerders. Met deze ontwikkelingen maken wij de wereld van Online adverteren toegankelijk voor het MKB.FunctiebeschrijvingAls Commercieel Medewerker Binnendienst is jouw belangrijkste taak het commercieel in de markt zetten van een nieuwe online vacature portal. Deze vacature portal trekt momenteel al meer dan 150.000 unieke bezoekers per maand. In jouw functie benader je de klanten in jouw prospectportefeuille per telefoon, inventariseer je de klantbehoefte, adviseer je de klant over de mogelijkheden van de vacature portal en zorg je er voor dat de deal wordt gesloten. Dit alles natuurlijk in lijn met de afgesproken prijzen, condities, regels en procedures, zodanig dat de persoonlijke en teamtargets worden gerealiseerd en de klanttevredenheid is gewaarborgd.Samengevat bestaat de functie uit de volgende taken; het adviseren van nieuwe klanten over de kansen die de nieuwe online vacature portal biedt; het presenteren van nieuwe (online) producten, diensten en de bijbehorende voordelen voor de klant; het opstellen van offertes en afsluiten van orders; het afhandelen van de bijbehorende administratie; het dagelijks rapporteren van de verkoopresultaten en; het volgen van trends en ontwikkelingen in de markt.Functie-eisenAls Commercieel Medewerker Binnendienst heb je al ervaring opgedaan in een verkoopgerichte functie en ben je nu toe aan een volgende stap. Daarnaast herken je jezelf in de volgende punten: MBO+ werk- en denkniveau; Commercieel talent; Ervaring met het werven van nieuwe klanten; Sterke scoringsdrang en een flinke drive voor succes; je ziet werken met targets als een uitdaging; positieve klantgerichte instelling en; goede communicatieve vaardigheden.Verder herken je jezelf in de volgende aspecten: proactief, enthousiast, overtuigend, resultaatgericht, vasthoudend, flexibel, discipline, ondernemerschap en kun je goed onderhandelen, plannen en organiseren.ArbeidsvoorwaardenWij bieden je de uitdaging om ervaring op te doen binnen een professionele en commerciële organisatie. Naast een uitstekende interne opleiding en begeleiding in een dynamische werkomgeving, zijn er bij bewezen geschiktheid goede doorgroeimogelijkheden. Naast een goed basissalaris bestaat er een uitstekend commissiesysteem, zodat je direct profiteert van je eigen succes. |
| Customer Support Representative OrganisatieOur client is an expert in computing, mobile communication and other consumer electronics, and is a leading provider of digital lifestyle devices. They are a strong and well known brand and due to recent growth they are actively looking for a new colleague. Eindhoven is their European regional headquarters.Job DescriptionFluent in Italian, French or German and experienced in Customer Service and/or Technical Support? As a Customer Care Professional you will information and support to customers. Your responsibilities include, but are not limited to:- providing product information to clients- providing technical support to clients, mainly by phone and e-mail.- handling customer claims- making appointments with logistic partners for product returnsMoreover, you will serve as a back-up for in-house projects that are related to customer satisfaction and promotions.Are you the teamplayer we are looking for? Apply quickly by sending your cv to eindhoven@uniquemultilingual.com.Job RequirementsThe successful candidate has the following skills and experience: Fluency in English + Italian, German or French both oral and written; Previous experience in technical support organization is preferable; Capable of functioning in a fast paced environment; Must have a strong initiative, be positive and a quick learner; Passion for technology; Knowledge of Microsoft Office. Salary and BenefitsA fulltime and permanent position, flexible working hours and performance based bonus arrangement. |
| Ict Helpdeskmedewerker OrganisatieOnze opdrachtgever is een specialist in het verzorgen van telefonisch klantcontact. Zij werken voor diverse bedrijven zowel op nationaal als op internationaal niveau. De sfeer binnen het bedrijf is informeel. Ook is er veel ruimte voor ontwikkeling van de medewerkers. Ze zijn op zoek naar meerdere eerste lijns fulltime helpdeskmedewerkers!FunctiebeschrijvingJij verleent telefonische ondersteuning aan diverse bedrijven binnen de Benelux. Dit zijn met name Nederlandse en Belgische klanten. Nadat een vraag of klacht is binnengekomen voer je deze in het systeem in en zoek je naar een oplossing volgens vooraf bepaalde stappen. Daarbij houd je contact met de klant over de status van zijn vraag of klacht en de mogelijke oplossing. Kortom, je bent verantwoordelijk voor het gehele end-to-end proces. Het is belangrijk dat je de Nederlandse en Engelse taal goed beheerst in woord en geschrift en goede kennis hebt van hardware en software verkregen door opleiding of werkervaring! Ben je geïnteresseerd? Bel naar: 040-2055393 of stuur je CV naar eindhoven.270@uniquecallstaff.nlFunctie-eisen Kennis van en/of affiniteit met ICT, basiskennis Hardware en Software; Goede beheersing van de Nederlandse en Engelse taal (zowel in woord als geschrift); Communicatief, servicegericht en dienstverlenend; Sterke Soft skills. Flexibel en enthousiast. ArbeidsvoorwaardenUitzicht op een vast contract Intensieve product training Call handling training Multilingual werkomgeving 40 uur per week Salaris 1567,17 bruto o.b.v. 40 uurLocatie: Eindhoven |
| Applicatiebeheerder OrganisatieGrote organisatie in de omgeving van LeeuwardenFunctiebeschrijvingDe functie van applicatiebeheerder bestaat uit twee gebieden: technisch applicatiebeheer en functioneel applicatiebeheer. Als technisch applicatiebeheerder hou jij je samen met vier collega's (systeembeheer en applicatiebeheer) bezig met alle technische aspecten op het gebied van functionele applicaties binnen onze organisatie. Het betreft hier onder andere: de zelfstandige installatie van nieuwe of nieuwe releases van applicaties, het opstellen en onderhouden van documentatie omtrent de applicaties en het preventief en correctief beheer van de applicaties. Het beheer van de onderliggende databases (SQL server 2008) maakt eveneens deel uit van de functie.Als functioneel applicatiebeheerder ben je samen met twee collega's (functioneel beheer) het aanspreekpunt voor (kern-)gebruikers en leverancier van applicaties. Je initieert en coördineert de installatie van nieuwe releases conform de geldende procedures en maakt de eindrapportage op. Je bent daarnaast verantwoordelijk voor het versiebeheer en de autorisaties van gebruikers binnen de applicaties. Als gegevensbeheerder bewaak je de integriteit van de data van de applicaties. De applicaties binnen de organisatie zijn op procesniveau verdeeld onder de functioneel beheerders. Jij zal je gaan bezighouden met alle applicaties binnen de processen van Service en Onderhoud.Functie-eisenMinimaal 3 jaar ervaring als applicatie- en/of systeembeheerder-HBO werk-en denkniveau-Kennis van ITIL en/of ISM procedures-Aantoonbare kennis en ervaring met alle aspecten rond MS SQL server 2008-Windows IIS-Windows 2008 server systemen -Windows SBC (i.c.m. Ctrix Xenap)-Beheer datawarehouses-Back-up, recovery, uitwijk en fall-back van applicaties-Kennis en ervaring met MS Dynamics AX en MS Sharepoint is een pre-Kennis van packaging (App-v) is een pre ArbeidsvoorwaardenEen functie met uitzicht op vaste aanstelling |
| Italian Technical Support Helpdesk Agent With Networking Knowledge OrganisatieOur client is a European Contact Center that provides support to companies that outsource their technical helpdesk or customer service desk. The service portfolio varies from marketing & sales support, logistics and fulfillment to technical helpdesk support and customer service. The company has successfully provided support in 11 languages to 16 European countries for the past 12 years.Job DescriptionAre you native Italian and do you speak English fluently as well?We are looking for a Technical Customer Support Helpdesk Agent (near) native Italian.In this position you will be helping clients solve their problems with data backup devices, storage devices, removable storage products such as external drives, portable hard drives and other related products. You will be solving these problems by phone, by email or on the web board (on-line). Product training comes with the job, however experience in networking/storage devices is required!Job RequirementsYou have good troubleshooting skills and you are able to identify the customer's problem in a professional manner and as quickly as possible. Moreover, you have good communication skills in Italian and English, written and verbal, which enable you to explain things in a clear way to experienced and unexperienced customers. Furthermore, you have a customer-minded attitude, good typing and multitasking skills.Lastly, you understand that basic computer knowledge is not enough for this position. You should have proven technical skills, good knowledge of operating systems and basic networking knowledge. Knowledge of back-up technology is a plus.Salary and BenefitsAn excellent opportunity to work in a multi-cultural environment and use your languages. You will work on a relatively new market, and you will manage your own designated number of clients. You will receive product and on-the-job training.The salary indication is 1700 euros gross a month + language allowance (100 euros/months).Please note that you must be in possession of a valid work permit for the Netherlands in order to apply for this position. Also, we are specifically looking for someone who lives in the vicinity of Eindhoven, Tilburg or Den Bosch. If you are interested in working in an international environment please send your cv to eindhoven@uniquemultilingual.com or for more information phone Paula van den Berg at 0031(0) 40 2395200. |
| It Customer Support Consultant In Rosmalen OrganisatieInternational organisation.Job DescriptionFor our client located in Rosmalen we are looking for a Customer Support Consultant with experience in solving software problems (SQL, Oracle, or Crystal Syntax related). The consultant must be able to handle the coordination, documenting and processing of any first and second line incident in such a way that the functional or technical administrator that issued the call can use the application in the best possible way. If needed he will provide a work-around while the software is modified by the development team.Key responsibilities include: Call intake Analysis of the request/ problem based on the delivered information (first line evaluation), clarify the issue if unclear and request additional information in case required Reproduction of change requests (software problems or new functionality requests) Provide detailed help to the customer Log all calls into the CRM systemInterested? Then please send your cv to eindhoven@uniquemultilingual.com or for more information phone Paula van den Berg at 0031(0)630691372.Job RequirementsWe are looking for a candidate with at least 1 year experience or strong interest in Business Intelligence, Process Management, Internal Control, or Risk Management. Also, at least 1year experience as a 1st line support consultant is required, as well as (some) knowledge of MS SQL Server, Oracle DB, SQL and/or Crystal Syntax. You need to be a good communicator with excellent telephone skills, because you need to assess the client problem independently. You need to be able to take ownership and show initiative.Excellent English verbal and writing skills are necessary, Dutch is not required. Any other language would be a big plus (preferably Dutch, French, German and/ or Spanish).Salary and BenefitsA fulltime and permanent position in an international setting. The company provides training on company products and key aspects of the position, and candidates who show potential will have the possibility to grow into a Product Consultant role within 2 yeras. |
| Turkish Technical Support Helpdesk Agent With Networking Knowledge OrganisatieOur client is a European Contact Center that provides support to companies that outsource their technical helpdesk or customer service desk. The service portfolio varies from marketing & sales support, logistics and fulfillment to technical helpdesk support and customer service. The company has successfully provided support in 11 languages to 16 European countries for the past 12 years.Job DescriptionAre you native Turkish and do you speak English fluently as well?We are looking for a Technical Customer Support Helpdesk Agent (near) native Turkish.In this position you will be helping clients solve their problems with data backup devices, storage devices, removable storage products such as external drives, portable hard drives and other related products. You will be solving these problems by phone, by email or on the web board (on-line). Product training comes with the job, however experience in networking/storage devices is required!Job RequirementsYou have good troubleshooting skills and you are able to identify the customer's problem in a professional manner and as quickly as possible. Moreover, you have good communication skills in Turkish and English, written and verbal, which enable you to explain things in a clear way to experienced and unexperienced customers. Furthermore, you have a customer-minded attitude, good typing and multitasking skills.Lastly, you understand that basic computer knowledge is not enough for this position. You should have proven technical skills, good knowledge of operating systems and basic networking knowledge. Knowledge of back-up technology is a plus.Salary and BenefitsAn excellent opportunity to work in a multi-cultural environment and use your languages. You will work on a relatively new market, and you will manage your own designated number of clients. You will receive product and on-the-job training.The salary indication is 1700 euros gross a month + language allowance (100 euros/months).Please note that you must be in possession of a valid work permit for the Netherlands in order to apply for this position. Also, we are specifically looking for someone who lives in the vicinity of Eindhoven, Tilburg or Den Bosch. If you are interested in working in an international environment please send your cv to eindhoven@uniquemultilingual.com or for more information phone Paula van den Berg at 0031(0) 40 2395200. |
| German Technical Support Helpdesk Agent With Networking Knowledge OrganisatieOur client is a European Contact Center that provides support to companies that outsource their technical helpdesk or customer service desk. The service portfolio varies from marketing & sales support, logistics and fulfillment to technical helpdesk support and customer service. The company has successfully provided support in 11 languages to 16 European countries for the past 12 years.Job DescriptionAre you (near)native German and do you speak English fluently as well?We are looking for a Technical Customer Support Helpdesk Agent for the German speaking market.In this position you will be helping clients solve their problems with data backup devices, storage devices, removable storage products such as external drives, portable hard drives and other related products. You will be solving these problems by phone, by email or on the web board (on-line). Product training comes with the job, however experience in networking/storage devices is required!Job RequirementsYou have good troubleshooting skills and you are able to identify the customer's problem in a professional manner and as quickly as possible. Moreover, you have good communication skills in German and English, written and verbal, which enable you to explain things in a clear way to experienced and unexperienced customers. Furthermore, you have a customer-minded attitude, good typing and multitasking skills.Lastly, you understand that basic computer knowledge is not enough for this position. You should have proven technical skills, good knowledge of operating systems and basic networking knowledge. Knowledge of back-up technology is a plus.Salary and BenefitsAn excellent opportunity to work in a multi-cultural environment and use your languages. You will work on a relatively new market, and you will manage your own designated number of clients. You will receive product and on-the-job training.The salary indication is 1700 euros gross a month + language allowance (100 euros/months).Please note that you must be in possession of a valid work permit for the Netherlands in order to apply for this position. Also, we are specifically looking for someone who lives in the vicinity of Eindhoven, Tilburg or Den Bosch. If you are interested in working in an international environment please send your cv to eindhoven@uniquemultilingual.com or for more information phone Paula van den Berg at 0031(0) 40 2395200. |
| Commercieel Medewerker Binnendienst (telefonische Verkoop) OrganisatieWij zijn een leidend online mediabedrijf dat groei realiseert voor onze klanten door met praktische producten, mensen en bedrijven met elkaar te verbinden. Naast het aanbieden van functionaliteiten en features voor onze gebruikers, zijn wij constant bezig met het verbeteren van bestaande en het ontwikkelen van nieuwe advertentiemogelijkheden voor onze adverteerders. Met deze ontwikkelingen maken wij de wereld van Online adverteren toegankelijk voor het MKB.FunctiebeschrijvingAls Commercieel Medewerker Binnendienst is jouw belangrijkste taak het commercieel in de markt zetten van een nieuwe online vacature portal. Deze vacature portal trekt momenteel al meer dan 150.000 unieke bezoekers per maand. In jouw functie benader je de klanten in jouw prospectportefeuille per telefoon, inventariseer je de klantbehoefte, adviseer je de klant over de mogelijkheden van de vacature portal en zorg je er voor dat de deal wordt gesloten. Dit alles natuurlijk in lijn met de afgesproken prijzen, condities, regels en procedures, zodanig dat de persoonlijke en teamtargets worden gerealiseerd en de klanttevredenheid is gewaarborgd.Samengevat bestaat de functie uit de volgende taken; het adviseren van nieuwe klanten over de kansen die de nieuwe online vacature portal biedt; het presenteren van nieuwe (online) producten, diensten en de bijbehorende voordelen voor de klant; het opstellen van offertes en afsluiten van orders; het afhandelen van de bijbehorende administratie; het dagelijks rapporteren van de verkoopresultaten en; het volgen van trends en ontwikkelingen in de markt.Functie-eisenAls Commercieel Medewerker Binnendienst heb je al ervaring opgedaan in een verkoopgerichte functie en ben je nu toe aan een volgende stap. Daarnaast herken je jezelf in de volgende punten: MBO+ werk- en denkniveau; Commercieel talent; Ervaring met het werven van nieuwe klanten; Sterke scoringsdrang en een flinke drive voor succes; je ziet werken met targets als een uitdaging; positieve klantgerichte instelling en; goede communicatieve vaardigheden.Verder herken je jezelf in de volgende aspecten: proactief, enthousiast, overtuigend, resultaatgericht, vasthoudend, flexibel, discipline, ondernemerschap en kun je goed onderhandelen, plannen en organiseren.ArbeidsvoorwaardenWij bieden je de uitdaging om ervaring op te doen binnen een professionele en commerciële organisatie. Naast een uitstekende interne opleiding en begeleiding in een dynamische werkomgeving, zijn er bij bewezen geschiktheid goede doorgroeimogelijkheden. Naast een goed basissalaris bestaat er een uitstekend commissiesysteem, zodat je direct profiteert van je eigen succes. |
| Customer Support Representative OrganisatieOur client is an expert in computing, mobile communication and other consumer electronics, and is a leading provider of digital lifestyle devices. They are a strong and well known brand and due to recent growth they are actively looking for a new colleague. Eindhoven is their European regional headquarters.Job DescriptionFluent in Italian, French or German and experienced in Customer Service and/or Technical Support? As a Customer Care Professional you will information and support to customers. Your responsibilities include, but are not limited to:- providing product information to clients- providing technical support to clients, mainly by phone and e-mail.- handling customer claims- making appointments with logistic partners for product returnsMoreover, you will serve as a back-up for in-house projects that are related to customer satisfaction and promotions.Are you the teamplayer we are looking for? Apply quickly by sending your cv to eindhoven@uniquemultilingual.com.Job RequirementsThe successful candidate has the following skills and experience: Fluency in English + Italian, German or French both oral and written; Previous experience in technical support organization is preferable; Capable of functioning in a fast paced environment; Must have a strong initiative, be positive and a quick learner; Passion for technology; Knowledge of Microsoft Office. Salary and BenefitsA fulltime and permanent position, flexible working hours and performance based bonus arrangement. |
| Ict Helpdeskmedewerker OrganisatieOnze opdrachtgever is een specialist in het verzorgen van telefonisch klantcontact. Zij werken voor diverse bedrijven zowel op nationaal als op internationaal niveau. De sfeer binnen het bedrijf is informeel. Ook is er veel ruimte voor ontwikkeling van de medewerkers. Ze zijn op zoek naar meerdere eerste lijns fulltime helpdeskmedewerkers!FunctiebeschrijvingJij verleent telefonische ondersteuning aan diverse bedrijven binnen de Benelux. Dit zijn met name Nederlandse en Belgische klanten. Nadat een vraag of klacht is binnengekomen voer je deze in het systeem in en zoek je naar een oplossing volgens vooraf bepaalde stappen. Daarbij houd je contact met de klant over de status van zijn vraag of klacht en de mogelijke oplossing. Kortom, je bent verantwoordelijk voor het gehele end-to-end proces. Het is belangrijk dat je de Nederlandse en Engelse taal goed beheerst in woord en geschrift en goede kennis hebt van hardware en software verkregen door opleiding of werkervaring! Ben je geïnteresseerd? Bel naar: 040-2055393 of stuur je CV naar eindhoven.270@uniquecallstaff.nlFunctie-eisen Kennis van en/of affiniteit met ICT, basiskennis Hardware en Software; Goede beheersing van de Nederlandse en Engelse taal (zowel in woord als geschrift); Communicatief, servicegericht en dienstverlenend; Sterke Soft skills. Flexibel en enthousiast. ArbeidsvoorwaardenUitzicht op een vast contract Intensieve product training Call handling training Multilingual werkomgeving 40 uur per week Salaris 1567,17 bruto o.b.v. 40 uurLocatie: Eindhoven |
| Applicatiebeheerder OrganisatieGrote organisatie in de omgeving van LeeuwardenFunctiebeschrijvingDe functie van applicatiebeheerder bestaat uit twee gebieden: technisch applicatiebeheer en functioneel applicatiebeheer. Als technisch applicatiebeheerder hou jij je samen met vier collega's (systeembeheer en applicatiebeheer) bezig met alle technische aspecten op het gebied van functionele applicaties binnen onze organisatie. Het betreft hier onder andere: de zelfstandige installatie van nieuwe of nieuwe releases van applicaties, het opstellen en onderhouden van documentatie omtrent de applicaties en het preventief en correctief beheer van de applicaties. Het beheer van de onderliggende databases (SQL server 2008) maakt eveneens deel uit van de functie.Als functioneel applicatiebeheerder ben je samen met twee collega's (functioneel beheer) het aanspreekpunt voor (kern-)gebruikers en leverancier van applicaties. Je initieert en coördineert de installatie van nieuwe releases conform de geldende procedures en maakt de eindrapportage op. Je bent daarnaast verantwoordelijk voor het versiebeheer en de autorisaties van gebruikers binnen de applicaties. Als gegevensbeheerder bewaak je de integriteit van de data van de applicaties. De applicaties binnen de organisatie zijn op procesniveau verdeeld onder de functioneel beheerders. Jij zal je gaan bezighouden met alle applicaties binnen de processen van Service en Onderhoud.Functie-eisenMinimaal 3 jaar ervaring als applicatie- en/of systeembeheerder-HBO werk-en denkniveau-Kennis van ITIL en/of ISM procedures-Aantoonbare kennis en ervaring met alle aspecten rond MS SQL server 2008-Windows IIS-Windows 2008 server systemen -Windows SBC (i.c.m. Ctrix Xenap)-Beheer datawarehouses-Back-up, recovery, uitwijk en fall-back van applicaties-Kennis en ervaring met MS Dynamics AX en MS Sharepoint is een pre-Kennis van packaging (App-v) is een pre ArbeidsvoorwaardenEen functie met uitzicht op vaste aanstelling |
| Italian Technical Support Helpdesk Agent With Networking Knowledge OrganisatieOur client is a European Contact Center that provides support to companies that outsource their technical helpdesk or customer service desk. The service portfolio varies from marketing & sales support, logistics and fulfillment to technical helpdesk support and customer service. The company has successfully provided support in 11 languages to 16 European countries for the past 12 years.Job DescriptionAre you native Italian and do you speak English fluently as well?We are looking for a Technical Customer Support Helpdesk Agent (near) native Italian.In this position you will be helping clients solve their problems with data backup devices, storage devices, removable storage products such as external drives, portable hard drives and other related products. You will be solving these problems by phone, by email or on the web board (on-line). Product training comes with the job, however experience in networking/storage devices is required!Job RequirementsYou have good troubleshooting skills and you are able to identify the customer's problem in a professional manner and as quickly as possible. Moreover, you have good communication skills in Italian and English, written and verbal, which enable you to explain things in a clear way to experienced and unexperienced customers. Furthermore, you have a customer-minded attitude, good typing and multitasking skills.Lastly, you understand that basic computer knowledge is not enough for this position. You should have proven technical skills, good knowledge of operating systems and basic networking knowledge. Knowledge of back-up technology is a plus.Salary and BenefitsAn excellent opportunity to work in a multi-cultural environment and use your languages. You will work on a relatively new market, and you will manage your own designated number of clients. You will receive product and on-the-job training.The salary indication is 1700 euros gross a month + language allowance (100 euros/months).Please note that you must be in possession of a valid work permit for the Netherlands in order to apply for this position. Also, we are specifically looking for someone who lives in the vicinity of Eindhoven, Tilburg or Den Bosch. If you are interested in working in an international environment please send your cv to eindhoven@uniquemultilingual.com or for more information phone Paula van den Berg at 0031(0) 40 2395200. |
| It Customer Support Consultant In Rosmalen OrganisatieInternational organisation.Job DescriptionFor our client located in Rosmalen we are looking for a Customer Support Consultant with experience in solving software problems (SQL, Oracle, or Crystal Syntax related). The consultant must be able to handle the coordination, documenting and processing of any first and second line incident in such a way that the functional or technical administrator that issued the call can use the application in the best possible way. If needed he will provide a work-around while the software is modified by the development team.Key responsibilities include: Call intake Analysis of the request/ problem based on the delivered information (first line evaluation), clarify the issue if unclear and request additional information in case required Reproduction of change requests (software problems or new functionality requests) Provide detailed help to the customer Log all calls into the CRM systemInterested? Then please send your cv to eindhoven@uniquemultilingual.com or for more information phone Paula van den Berg at 0031(0)630691372.Job RequirementsWe are looking for a candidate with at least 1 year experience or strong interest in Business Intelligence, Process Management, Internal Control, or Risk Management. Also, at least 1year experience as a 1st line support consultant is required, as well as (some) knowledge of MS SQL Server, Oracle DB, SQL and/or Crystal Syntax. You need to be a good communicator with excellent telephone skills, because you need to assess the client problem independently. You need to be able to take ownership and show initiative.Excellent English verbal and writing skills are necessary, Dutch is not required. Any other language would be a big plus (preferably Dutch, French, German and/ or Spanish).Salary and BenefitsA fulltime and permanent position in an international setting. The company provides training on company products and key aspects of the position, and candidates who show potential will have the possibility to grow into a Product Consultant role within 2 yeras. |
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